Why Ryan?

Competitive Compensation and Benefits

Home Office Stipend

Business Connectivity Reimbursement (Phone/Internet)

Gym Membership or Equipment Reimbursement

LinkedIn Learning Subscription

Flexible Work Environment

Tuition Reimbursement After One Year of Service

Accelerated Career Path

Award-Winning Culture & Community Outreach

As a Business Rates Case Researcher/Maker, you’ll play a critical role in identifying potential opportunities for rate reductions and refunds on commercial properties. Using digital research and data analysis, you’ll investigate property occupation, assess eligibility, and compile compelling case files for our sales team to engage clients with precision and confidence.

Key Responsibilities
Case Development & Research

Conduct extensive online research to assess the eligibility of business premises for rate reductions, reliefs, or rebatesInvestigate occupancy status and build profiles of current and historic occupants across sectors (retail, industrial, office)Compile comprehensive, accurate case files that allow the sales team to approach prospects with informed, high-quality insights.

Data Handling & Reporting

Input, interpret, and manipulate property and business data using Excel and internal toolsMaintain clean, organised records of research findings, source trails, and case status updatesSpot patterns, inconsistencies, or indicators of potential recovery opportunities

What You’ll Bring

Strong numeracy — comfortable working with figures, property valuations, and rate-related dataHigh accuracy and attention to detail — critical when validating property and business informationExcel fluency — including filters, lookups, basic formulas, and data validationProven focus and concentration — able to deep-dive into research without losing precisionFast learner — able to pick up regulatory concepts and apply them in contextConfident working independently and managing your own workflowStrong communication skills — particularly in sharing clear, concise case summaries with internal teamsCollaborative — ready to contribute to a high-performing, knowledge-driven team environment

Why This Role Matters

Our Business Rates team recovers millions in overpaid property tax on behalf of clients. Your work behind the scenes powers that impact, making you a key part of delivering value, credibility, and service excellence. You’ll be joining at an exciting time of growth and integration, as LHL becomes part of Ryan LLC, a global leader in tax consultancy.

If you thrive on research, detail, and making data useful, this is your kind of role. Apply!

#Li-hybrid