This job posting was opened on 2/19/25. Please note that we will be considering applications from internal employees and former IRC Staff exclusively for the first 5 days. After this period, if necessary, we will extend the opportunity to external candidates.
Job Overview/Summary:
The Afghan Newcomers Support Program (ANSP) Caseworker provides trauma-informed services to Afghan immigrants, facilitating a smooth resettlement and acculturation process while supporting clients in achieving self-sufficiency. This role involves working collaboratively with clients, colleagues, and external stakeholders to develop and implement individualized service plans tailored to each client’s unique needs and preferences. The Caseworker connects clients to a comprehensive range of financial, medical, social, vocational, and other supportive services in alignment with program requirements and client eligibility.
Major Responsibilities:
Key responsibilities include, but are not limited to:
Conduct comprehensive intake assessments to identify client needs and develop individualized service plans with clear goals and timelines.Provide client-centered support through direct services, referrals, and advocacy, including workshops, one-on-one counseling, and referrals for public benefits, employment, affordable housing, childcare, and financial literacy.Monitor client progress to ensure achievement of established goals, address challenges, and maximize resource utilization.Collaborate with the Resettlement Supervisor to assist Afghan migrants in securing affordable housing and navigating the housing market.Maintain detailed and accurate documentation of client interactions in compliance with program requirements. Input client data into case management systems and support reporting processes as needed.Establish and maintain effective partnerships with local service providers, fostering collaboration to enhance service accessibility for clients.Develop and distribute linguistically and culturally appropriate materials outlining resettlement services, immigration support, public benefits, social services, educational opportunities, and community resources.Utilize a personal, insured vehicle and/or public transportation to facilitate client transportation and service delivery as needed.Provide guidance, training, and oversight to volunteers and interns supporting program activities.Perform other duties as assigned to support program objectives and client success.
Job Requirements:
Education:
Bachelor’s degree in social work or related field of study preferred.Work Experience:
Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.Experience working with refugee and/or immigrant populations required.Demonstrated Skills & Competencies:
Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.Demonstrated success working and communicating effectively in a multi-cultural environment.Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.Attention to detail and accuracy in work product.Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; including Dari, Farsi, and/or Pashto.Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.Valid driver’s license and access to a personal, insured vehicle; ability to drive an IRC passenger van.Working Environment:
Standard, professional office environment, including the current hybrid mode of remote work within San Diego County and required in-office days and some 'field' time within the service delivery area to perform the above-outlined responsibilities. Office working environment is subject to change based on organization/business needs. Requires work from El Cajon office, with occasional work from City Heights office.San Diego office hours are scheduled Monday-Friday, 8:30 am-5 pm, but will require occasional work during evenings and weekends.
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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