Innovate to solve the world's most important challenges

Leads, coordinates, provides assistance and guidance, trains, mentors and monitors the work of the Cash Application and cash accountant teams.  

Assists manager in overseeing and coordinating the day-to-day activities relating to the teams, including but not limited to workflow, staffing, feedback, and documentation & implementation of policies and procedures. 

Makes recommendations to manager for process improvements.  Working in conjunction with manager, responsible for ensuring metrics are achieved on team portfolio of accounts. 

Ensures Cash Application team is posting cash timely and driving auto application improvements around the daily exception report.  Resolved open issues and requests, as well as providing a bridge for communication between both the Credit and Cash teams.  Also responsible for providing cash team metrics including but not limited to UAC, JIRA, Auto application rate,  Will need to support Cash Team one weekend a month during month end close.

Position will drive the following:

·       Drive weekly UAC calls lead by Cash

o   Implement RCCA to drive same day auto application

o   Drive linearity between Cash and C2C for immediate application

o   Coordinate with customers directly to ensure remittance are sent and automated. 

o   Review parent and Link within HRC

o   Collect and submit remittance via penny batch and insure applied

o   Request format changes or logic changes in HRC

·       Missing invoice – Liaison with C2C / CTX - RCCA to eliminate delays

·       C2C Training for self-service of SAP, JIRA and HRC

·       Pulse meeting with C2C

·       Weekly review of progress and shortfalls.  Discuss obstacles and Next Steps.

Proactive and results orientated.

·       Understanding the remittance process of each customer, identify gaps and suggest process improvements to meet both the customers and the business needs. 

·       Proactively work with Collections Analysts on RCCA

·       Provide UAC analysis (identifying risks, actions taken to meet monthly forecast) to regional managers.

·       Meet UAC goals. 

Qualifications

Good knowledge of accounting principles, including knowledge of ledger transactions. Demonstrated strong problem solving and analytical skills. Good organizational, written and verbal communication skills. Strong interpersonal skills and the ability to team effectively with all levels of employees and internal/external customers.
Strong bias for actions and good work ethic. Good computer skills.  Strong data entry skills that are production orientated.

Education/Experience

Bachelor’s degree – accounting, finance, or general business major preferred.

1+ years’ experience O2C,  C2C,  Cash applications or related field Knowledge of accounts receivable concepts and procedures Strong communication skills Initiative, follow up and tenacity High level of Accuracy Word & Excel experience

Requires overtime during monthly and quarterly closing periods that can overlap during holidays.

 #LI-Hybrid

Additional InformationJOB ID: HRD9085606Category: Customer ExperienceLocation: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,MexicoExemptGlobal (ALL)