Are you interested in working in a dynamic team where your financial acumen meets strategic insights? If you thrive in a fast-paced environment, then this is your opportunity to make a significant impact in the world of finance, this position is for you! Join us and be a part of a team that values innovation, expertise, and success in the ever-evolving landscape of cash operations.

As an Analyst in the Cash Operations team, you will be responsible for completing fund transfer requests received from our clients both financial & non-financial institutions where transaction requests are received both electronically and manually. In your new role, you will have the opportunity to do investigation, respond to worldwide escalations from clients and/or internal departments and to properly assist stakeholders regarding Payments and back office related issues.

Job Responsibilities

Serve as either maker, checker or authorizer of the transactions received and ensure that transactions are completed accurately and that high value, urgent transactions are prioritized.  Complete accurately the tasks assigned for the process within the cut-off time and serve as either maker or checker of the task.  Ensure that the checklist is followed, and queue is monitored at all times.  Monitor and respond to email correspondence from In-country and both internal and external clients. Assist in issue resolution and providing incident report in case of errors.  Escalate issues as soon as identified.  Complete all mandatory trainings assigned prior to set due date. Be a back-up for other processes of Asia Core Cash Operations (ACCO) as long as no segregation of duty issue identified.  Perform product verification tests (PVTs) on the system as and when required.  Provide process improvements to enhance the system and participate in projects call as and when needed.  Deliver on reports and administrative tasks assigned and assist manager in reviewing the SOP of the process. 

Required qualifications, capabilities, and skills

University degree in Accounting/Finance/Economics/ Business Administration or any related courses. Minimum 3 years of experience with Payments/ Cash Operations. Knowledge of relevant Central Bank regulations and Accounting. Fluent English (oral & written). Proactive identify potential risks to minimize loss. Ability to address and manage conflict. Ability to implement and manage change. Effective delegating, planning and time management skills to meet strict deadlines and team objectives.

Preferred qualifications, capabilities, and skills

Good leadership skills and interpersonal skills to motivate and build a cohesive team for achieving department goals and objectives. Ability to identify opportunities to improve operations efficiency and implement solutions. Good communication skill with peers, subordinates and internal business partners. Thorough knowledge and experience in payments processing, check clearing, deposits, system testing, and cash counter management.