Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.
JOB SUMMARY:
The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to posting, reconsiderations and adjustments of all payment types to the billing and collection system. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.
MAJOR DUTIES AND RESPONSIBILITIES:
Payment application.Transfers payments to other Central Business Offices as necessary and follows appropriate transfer out procedures.Processes zero pay explanation of benefits and appropriate reasons for zero pay.Performs and maintains posting level per company policy.Verifies payments and matches outstanding balances.Processes batches and uses correct payment transaction type.Researches and processes charge backs and bad checks.Creates, reviews, processing of all data on daily reports.Monitors discrepancies and makes needed adjustments.Notifies appropriate personnel of trends or problems with specific payers, contracts or fee schedule adherence.May perform lead duties.Reconsiderations.Prepares status report of all reconsiderations.Prepares and disburses all daily reconsiderations to appropriate carrier or third party administrator.Applies appropriate adjustments.
Other DutiesPerforms additional duties as assigned or deemed necessary.
Qualifications
EDUCATION/CREDENTIALS:
High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience
JOB RELEVANT EXPERIENCE:Experience with a multi location practice
DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES:
Strong computer skillsMicrosoft Word and Excel knowledge and experienceAbility to operate 10 key numerical pad by touchAbility to work under tight time schedulesStrong customer service and communication skillsExcellent problem solving skills and ability to handle multiple tasksAbility to work independentlyAbility to be detailed orientedAbility to assist peersAbility to communicate verbally and in writing
WORKING CONDITIONS/PHYSICAL DEMANDS:
Office EnvironmentSitting for extended periods of timeAbility to lift light weights of up to 35 lbs. Additional Data
BENEFITS SUMMARY:
401(k) with Employer MatchMedical/Vision/Prescription/Dental PlansLife Insurance/DisabilityPaid Time Off
If you’re looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Concentra is an Equal Opportunity Employer, including disability/veterans
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