Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: + Weekly Pay: Get paid every week so that you can manage your money on your terms. + Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* + Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* + Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* + 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).* + Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. Job Summary Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products , scanning merchandise, and accepting various forms of payments. Provides excellent member service in an efficient and productive manner. Maintains the overall cleanliness of the front-line department. Team Members: + Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. + We strive for flawless execution and hold ourselves accountable. + Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate. + Ensure a safe and positive environment for our members and each other. + Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. + Move with speed and agility in everything we do. + Innovate and adapt so we can move as fast as the world around us. + Maintain a friendly and positive attitude. Members: + Deliver service excellence through all points of contact. + Resolve and deescalate to address every member concern. + Ensure a safe and positive environment and experience for the members. + Daily commitment to GOLD Member Standards + Greet, Anticipate, Appreciate (GAA) + Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. + Work with commitment and pride to deliver GOLD- Grand opening look daily + All items stocked and promotional plans executed + Maintain visible accurate signage + Clean and organized, inside, and out Know your Business: + Understand how to access and read production and/or financial performance reporting for your department + See the connection between consistent execution and the positive impact it can have on the business Major Tasks, Responsibilities, and Key Accountabilities + Exhibits clear understanding of all BJ’s Membership options, Including the importance of renewals, upgrading to our BJ’s Loyalty programs. + Offer all appropriate membership products such as membership renewal, EASY renewal option, BJ’s Loyalty programs and Rewards redemption. + Provides a high level of customer service to Members. Checks Members out in a timely and efficient manner. + Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Fills shopping carts when necessary and assists at self-checkout stations. + Collects payments via cash, check, or other charge payments from members. + Issues receipts or change due to Members. + Stays up to date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons. + Maintains the cleanliness of the frontline area. Assists in general club housekeeping when necessary. + Returns re-sellable merchandise to the sales floor area. + Manages self-checkout and scan and pan lanes. Assists Members with operations and technical difficulties. + Required to meet cashier productivity expectations. + Maintains all club policies and procedures. + Performs other duties as assigned, including working in other departments as needed. + Regular, predictable, full attendance is an essential function of this job. Qualifications + Basic math skills preferred. + Prior cashier or sales experience preferred. Environmental Job Conditions + Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. + Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance. + Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $16.25 - $19.50