Casino Games Casino Attendant Parttime li Responsibilities Ensures the guest is being provided with superior customer service Responds to questions about game rules and casino policies and for the initial response to customer complaints Ensures all policies procedures and controls are followed for effective and secure currency movements and conducting games smoothly legally and in accordance to casino rules and AGLC terms and conditions Consistently demonstrates superior team skills Administers hand pays and jackpots bill exchanges with guests machine maintenance will include diagnosis of machine malfunctions ticket game and game diagnostics Exchanges money for casino chips Specific duties vary depending on game blackjack poker roulette card poker Ultimate Texas Hold Em and Spanish Accurately preparespays hand pays Counts balances and reconciles ATM and TRK kiosks Cashes out customer tickets Gives correct change Responsible for assigned cash float and balanced cash out Actively promotes the casinorsquos players club program Collects all losing bets Announces winning numbers by bets Our casino attendants are defined as a slot attendant and table games dealer in which you will be trained for both which means you will be expected to work both positions when scheduled Requirements High school diploma an asset Must be able to register with AGLC Excellent customer service skills Basic math counting currency Knowledge of Microsoft Word and Excel an asset Excellent written and oral communication skills Attention to detail Able to work in a smoking environment