Identified shifts will vary based on business needs
Starting pay for this role is $18.00 per hour

 JOB SUMMARY: 

The role of the Casino Operations Administrator is to provide friendly, efficient and accurate service as required by Casino Management team.

 

ESSENTIAL JOB FUNCTIONS:

Responsible for maintaining all training and procedure manuals for the Table Games, Slots, Keno, Slot Performance, Bingo, and Poker areas. Responsible for maintaining the balance of all accounts to ensure accuracy in relationship with the records of the accounting department.  Assisting all Operations departments in maintaining par levels for supplies by preparing all requisitions and obtaining proper authorization. Responsible for safeguarding and maintaining all return items. Including monthly audit of all collectable items and reconciliation of all collectable item accounts. Maintain employee departmental files, supporting administration needs of departmental supervision. Providing administrative support to the Casino Operations Managers and Slot Performance Manager. Must be able to meet the attendance guidelines of the job and adhere to regulatory, department and company policies. Investigate patron database accounts and perform system updates for all trespassed, excluded and restricted patrons. Contacts vendors and negotiates pricing for equipment and supplies. Sends copies of the schedule and exception log to specific departments weekly. Responsible for maintaining and filing of all correspondence to support compliance of all state tribal and company policies.  This includes maintaining the submitted systems of internal controls for cashiers. 

 

ADDITIONAL JOB DUTIES:

Act as departmental liaison to Payroll and Human Resources.  Providing related administrative correspondence with these departments. Responsible for approving Slot, Slot Performance, Table Games, Keno, Poker, and Bingo employee hours in Timeworks and ensures accuracy of employee’s hours, PTO and bereavement.  Adds all employee PTO to Timeworks and maintains PTO records.  Interacts with various department leaders and Human Resources about labor hours, ensuring all information balances with system. Maintains Infinium system and reports. Schedules all classes inside and outside of the company. Tracks attendance daily and sends reports weekly to supervisors and managers; acts as the liaison for all Operations departments and the Employee Service Center regarding FMLA approval, leave time, and other data.  Acts as the Slot, Slot Performance, Table Games, Keno, Poker, and Bingo departments’ point of contact with the ESC. Tracks variances weekly and sends report to supervisors and managers. Prepares and maintains purchase requisitions and capital requisitions. Assist in administrative reports and projects. Control inventory and warehouse orders. Track purchases for Slots, Slot Performance, Table Games, Keno, Poker, and Bingo. Reads and routes incoming mail and responsible for all outgoing mail. Responsible for keeping all employee information updated and filed including sending HR copies on a daily basis. Also responsible for setting up new files for employees. Prepares exception logs for new and terminating employees. Updates supervisors with correct dates for 90-Day PARs to ensure they are delivered on time. Places, accepts, and screens telephone calls to others as appropriate. Interacts with internal department customers in a polite and professional manner. Performs miscellaneous duties as assigned by the director, managers or supervisors. Act as the back-up for the Cashier administrator. Return guest phone calls and provide assistance as needed for Win/Loss Statements, Responsible Gaming, etc Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.  Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. Other duties as assigned by the Casino Operations Managers and/or Slot Performance Manager, such as assisting in F.T.E. and variance reports, file maintenance.

 

EDUCATION and/or EXPERIENCE: 

High school diploma or equivalent is required Associates Degree in general business or accounting preferred Prior experience in collection procedures and money handling preferred

 

QUALIFICATIONS:

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the obligations of this position.

Must be able to read, write, speak and understand English Computer word processing and spreadsheet usage preferred Flexibility in schedule required Must be a self-motivated individual with good organization and communication skills Must be able to get along with co-workers and work as part of a team Must present a well-groomed appearance Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have the manual dexterity and coordination to operate office equipment, including a 10-key adding machine, PC computers, fax machine, scanner, and photo copier.  Must have strong computer skills in Microsoft Office, CMS and various other programs associated with tracking, adjusting, and reviewing data. Must be able to work in a smoke-filled environment.

 

DISCLAIMER: 
Preference is given to Ak-Chin community members and members of other recognized Arizona tribes.