It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Administrator is responsible for the efficient administration of the Australia business. This includes but is not limited to the processing of orders and audio from clients, maintaining the integrity of data across a variety of platforms, facilitating the fulfilment and delivery of services as per Epiq’s contractual requirements and building client and employee relationships to ensure service of a consistently high quality.
KEY RESPONSIBILITIES/ACCOUNTABILITIES
• Monitor and respond to emails within allocation
• Process all contractual/transactional orders for transcript/monitoring within allocation
• Client liaison
• Prepare quotes for clients
• Answer/direct phone calls
• Maintain working knowledge of workflow tools in the business
• Process payments from clients
• Prepare reports for both clients and internal use
• Prepare billing information for Finance Department
• Update and maintain user guides for area of allocation
Administrator – Court Reporting 3
• Set up folders for transcription
• Archive data in accordance with business requirements
• Participate in projects as required by the business
• Participate in performance reviews, goal setting exercises and annual security compliance modules
• Participate in preparation of office events – fundraisers, Christmas parties etc
• Provide support to Administration Manager
• Other general administrative duties as may be required by the business
• Convert audio to requisite format as required for transcription
• Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures
• Ability to work outside standard business hours if required

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.