We are seeking a Casualty Claim Manager to supervise a team of adjusters. This position is in Phoenix, Arizona.   

Key Responsibilities 

The candidate must be both service-oriented and results-driven and must also possess excellent administrative, leadership and organizational skills.  Ability to oversee and drive actions to recognize exposure and provide direction and oversight to direct reports  on claim investigation, evaluation and resolution. Candidate must be able to make timely and appropriate decisions.  Experience in performance management, salary administration, training, staff development, and succession planning is a strong plus.  Must be an articulate communicator who is interested in helping others achieve corporate and personal objectives.    A strong knowledge of Chubb's systems, procedures, claims handling philosophy and claims handling requirements/protocols are necessary.   Candidate must be able to manage business relationships with internal/external customers and investigate/resolve issues and/or complaints in a fair and equitable manner.  Full knowledge of insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.   Effectively evaluate contract language and identify coverage issues.  Adhere to all statutory and regulatory fair claims practices.   A minimum of 7 years Casualty claims handling experience is required. Prior Supervisory and/or Management experience with direct oversight of direct reports handling casualty claims.  Experience managing both in office and remote staff is desirable.  Working knowledge of applicable jurisdiction is a plus.  Education level with a 4-year degree or equivalent work experience is required. If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.