At AIG, we are reimagining the way we help customers to manage risk. Join us as a Casualty Claims Analyst II to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Commercial Casualty Dedicated Casualty claims professionals partner closely with underwriting staff, ensuring consistent claims service and greater proficiency in the management of losses to help keep the client’s company safe and strong. How you will create an impact + Review casualty claims in conjunction with policy wordings to determine coverage + Provide direction to adjusters on investigation of claims + Prepare disclaimer and/or reservation of rights letters and communication same to underwriters, brokers and insureds when applicable + Provide instruction to legal counsel to bring about appropriate resolution of claim + Ensure compliance by legal counsel of our litigation guidelines + Participate in mediation/ADR process to bring about resolution of claim + Negotiate settlements directly where possible + Issue payments within appropriate time frame + Operate within our best practices guidelines, including timely reserve review, notes, payment requests, electronic diary + Inform management of all complaints, large losses, coverage issues, etc. What you will need to succeed • Minimum 2 years experience handling commercial casualty claims • College/University or equivalent industry experience • Ability to make decisions and give directions to adjusters and/or counsel • Must be a quick learner with strong communication and negotiating skills • Excellent interpersonal skills • Proficient computer skills to navigate paperless claim file system Ready to take your career to the next level? We would love to hear from you! #LI-PA1 #LI-Hybrid Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: CL - Claims Estimated Travel Percentage (%): Up to 25% Relocation Provided: No AIG Insurance Company of Canada