Catalog Specialist - Poland Marketplace, Marketplace Expansion
Amazon.com
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Amazon’s seller marketplace is home to more than two million small businesses, individual sellers and household names who reach tens of millions of potential customers. These customers can choose from more than 120 million products and this vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the platform. Today more than 50% of worldwide purchases from Amazon’s sites are made from third party sellers.
Key job responsibilities
Amazon Poland is looking for a dynamic and creative catalog specialist who will support our Sellers to list new products on our marketplace and improve and automate our listing processes.
· Working in tandem alongside a team of Account Managers, you are responsible for building new listings.
· Serving as a point of contact for escalated contact resolution of business impacting or sensitive nature issues. You are expected to deliver timely, accurate and professional support and information to all key stakeholders, including both business and technical audiences.
· Driving initiatives to close our catalog gaps vs other Amazon marketplaces.
· Providing prompt, efficient, detailed, customer-oriented service to sellers and account managers.
· Identifying gaps and improvement areas in listing process, finding solutions to those and getting those implemented in collaboration with worldwide teams.
· Automating manual steps in listing process.
· Making sure internal knowledge reference pages are updated.
· Driving projects that improve catalog-related processes and catalog quality.
Amazon’s seller marketplace is home to more than two million small businesses, individual sellers and household names who reach tens of millions of potential customers. These customers can choose from more than 120 million products and this vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the platform. Today more than 50% of worldwide purchases from Amazon’s sites are made from third party sellers.
Key job responsibilities
Amazon Poland is looking for a dynamic and creative catalog specialist who will support our Sellers to list new products on our marketplace and improve and automate our listing processes.
· Working in tandem alongside a team of Account Managers, you are responsible for building new listings.
· Serving as a point of contact for escalated contact resolution of business impacting or sensitive nature issues. You are expected to deliver timely, accurate and professional support and information to all key stakeholders, including both business and technical audiences.
· Driving initiatives to close our catalog gaps vs other Amazon marketplaces.
· Providing prompt, efficient, detailed, customer-oriented service to sellers and account managers.
· Identifying gaps and improvement areas in listing process, finding solutions to those and getting those implemented in collaboration with worldwide teams.
· Automating manual steps in listing process.
· Making sure internal knowledge reference pages are updated.
· Driving projects that improve catalog-related processes and catalog quality.
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