Entity:

Customers & Products

Job Family Group:

Sales Group

Job Description:

As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology center (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, demonstrating technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC.

About the Role

This full-time position will support the US Convenience achieve growth goals by providing analysis and recommendations that increase sales, reduce/optimize operational costs, and improve returns on invested capital. In this position, the analyst will perform analysis passionate about retail initiatives and support various groups within the organization including but not limited to Merchandising, Marketing, Store Operations, Accounting, Finance, Store Assets, and IT. The ideal candidate will be highly skilled in problem solving, organization, value sensitivity, prioritization, and time management, highly motivated self-starter and very quick learner. 

Proficiency with Microsoft Excel, Access, PowerPoint required; proficiency in PowerBI and SQL preferred.

What you will deliver

General Responsibilities

Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Providing valuable analyses to departmental groups and committees (including finance, real estate, marketing, fuel procurement, and construction) for presentation.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, coordinate, and accomplish your work.

Self-starting projects while generating workable and realistic approach to improve the efficiency of projects to produce tangible results.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and collaborative working partnerships and maintaining them over time.

Spending time to align personal and professional development with authorities in all areas of workings.

Collectively supplying and recognizing the achievements and successes of others.

Responsibilities

Performance Tracking / Test Analysis / Reporting.

Depending on role, analyze the impact of marketing, loyalty and merchandising programs and handle performance reporting.

Support data enrichment and validation efforts, identifying new third-party data to apply when evaluating program performance.

Forecast the financial impact of current and future consumer offers in areas related to convenience store offers.

Analyze customer-level data to understand customer behavior and trends to provide strategic recommendations on ways to segment and optimize promotions.

Support the development of strategic pricing of rewards to meet organization's goals.

Use existing models and analytical resources to continuously analyze the performance of the business with an emphasis on the results the c-store offers and programs.

Case Development / Test Planning & Design

Assist design of test propositions, set expectations and prioritize opportunities.

Provide data support for optimizing loyalty activity and marketing campaigns, such as: Pricing, Promotions, Guest Segmentations, and Targeting.

Work with management / financial line owners to rationalize actions and opportunities to grow sustainable profits and optimize costs.

Presentation of Data & Analysis Format data in a clear and concise presentation that communicates and documents analysis findings.

Present findings and recommendations to functional areas impacted by analysis.

Forecasting & Budgeting

Participate in long term forecasting and planning required by the management/leadership team.

Experience and Qualifications

Experience & Skills

Bachelor’s Degree or equivalent in Marketing, Finance, Statistics, Economics, Mathematics, or other relevant field.

Retail experience is helpful.

Highly proficient in MS Office & Outlook.

Experience with APT (Applied Predictive Technologies), PowerBI, and/or SQL is helpful.

Skills and/or Abilities

Statistical & Spreadsheet Proficiency — Using computers and computer systems to evaluate and process information, enter data and set up functions/queries.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning — Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

You will work with

Category Managers - primary interface providing analytics, insights, and financial forecasting/impact for c-store promotions and offers.

Marketing and Loyalty offer development teams - communicate insights; provide suggestions / opportunities for value optimization in conjunction with category managers.

Category Management leadership - present findings; take direction on analysis required.

Technology team - as data issues are identified or as new data pipelines/feeds/architecture is required, communicate these needs to the technology team (currently Dataworx).

Data analytics leadership - communicate optimally and insights; present opportunities for improvement / optimization to be prioritized.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Channel Management, Customer promise execution, Customer Segmentation, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital fluency, Internal alignment, Negotiating value, Offer and product knowledge, Operational pricing, Sales forecasting/demand planning, Sector, market, customer and competitor understanding, Using insights dashboards

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.