Category Product Technical Specialist **General Information** Req # WD00077818 Career area: Hardware Engineering Country/Region: United Kingdom State: Renfrewshire City: Renfrew Date: Thursday, January 23, 2025 Working time: Full-time **Additional Locations** : * United Kingdom **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** The Product Technical Specialist will report to the Global Product Management Director within the ISG Product Category office, and will drive alignment across the product management including market specialization, lifecycle & portfolio including NPI working closely with the Product and Segment teams. This role provides highly technical support to ISO/salesorganizations. **Responsibilities:** **Product Specialization** + Technical Documentation: Create and maintain comprehensive technical documentation, onboarding documentation, deployment guides, and standard operating procedures. Develop and maintain technical documentation, including knowledge base articles and troubleshooting guides. + Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow and incident management. **Product Lifecycle & Portfolio** + Execute E2E Portfolio to maximize opportunities and meet Asp objectives + Engage with Segment and ISG Product team on specific product requirements + Manage“Top-Choice”/Tower/Racklife-cycle + Support alignment with key Partners (AMD, Intel, NVIDIA, Broadcom, etc.) on features and functionality **Requirements:** + Minimum Bachelor Degree + At least 5 years previous technical experience in Product, Product Management + Excellent interpersonal and communications skills + Entrepreneurship and with a high degree of self-motivation and drive + Proficiency in Excel, and other office applications + Strong analytical skills and detail oriented + Professional fluency in English + Expert on server technology and related ecosystem **What Lenovo can offer you:** + Opportunities for career development & growth + Access to various training + Performance-based rewards + Flexible working environment (combination of working from home/office) _We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class._ **Additional Locations** : * United Kingdom * United Kingdom **AI PROCESSING NOTICE** We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.