All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Pet Insurance*
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Days
Shift: Full-Time; Monday to Sunday Monday – Friday (Hours depend on event time. Events can go from 5 am -9 pm.)
The community you’ll be caring for:
Faith based & mission driven organization
Central Florida’s premier multi-specialty medical group
Comprehensive Employee Benefits such as Educational Reimbursement
CREATION Health employee wellness and lifestyle programs
Positive working climate to support a work life balance
Your role
· Communication - Communicates professionally with customers, clients, and vendors. Communicates status of work progress to supervisor, chef, and co-workers on replenishment needs of food products. Alerts supervisor when equipment, product, requisition, quality or accuracy issues arise to avoid delays in preparation and service. Reports food overages and shortages to supervisor for appropriate corrective action and coordinates VIP events.
· Job Knowledge - Utilizes knowledge of menu, recipes, quality, presentation, and garnishes per standards. Sets up all types of events, including coffee breaks and full service formal china banquets, table covers, specialty napkin folding, flatware, and glassware.
· Service - Provides world-class customer service and is responsible for outcomes of that service. Serves multiple tables, keeps glasses filled, removes each round of plates, and answers guest questions satisfactorily. Anticipates needs and responds promptly at all times and ensures that orders are correct.
· Meal Delivery/Retrieval - Maintains a fast pace in an environment requiring walking and standing for extended periods of time. Walks a minimum of 10-12 miles a day delivering carts within Health Village. Loads/unloads golf carts with supplies at off-site events, meets all delivery and clean up deadlines, and cleans and resets banquet rooms according to specifications to ensure the readiness of the room for the next event.
· Safety & Sanitation - Ensures all hot and cold food products meet standards for temperature & quality and takes corrective action when needed. Follows all regulatory guidelines and adheres to all sanitation, cleanliness, and safety standards.
· Compliance - Attends mandatory education, in-services, and team meetings. Follows Advent Health (AH) and Nutritional Services (NS) policies & procedures and standards of procedure (SOPs). Works toward department goals and objectives, wears approved uniform, and maintains a professional appearance, including AH ID badge.
Qualifications
What You Will Need to Be Successful:
Required:
Ability to read, write, and communicate effectively in English
Ability to think and act calmly to resolve customer service problems and ensure guest satisfaction
Ability to learn and retain knowledge of the catering menu, hospital grounds, and outlying locations
Ability to observe, listen, and follow directions
One (1) year food service experience
Preferred:
Hospitality industry knowledge of front of house, back of house, customer service, and catering
Knowledge of various food service styles, such as French, family, and butler
Knowledge of specific room set ups, such as U-shape, classroom, dining room, and reception
One (1) year catering or high-volume food service experience
ServSafe Certification or equivalent
Culinary certification
The Big Picture
The Catering Assistant/High Volume is part of a team responsible for the execution of catered events and deliveries, which includes off campus locations and doctors’ lounges. Assists customers in a friendly and professional manner, providing full server service as needed. Responsible for some cold prep, maintains food safety and sanitation, and practices proper food storage/handling standards in the kitchen and during service. Responsible for the presentation of events and for attractively arranging and maintaining the neatness of the food buffet table, dining tables and banquet room. Actively participates in outstanding customer service.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Nutritional Services
Organization: AdventHealth Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 25002687
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.