Hotel: 

Springdale Holiday Inn

1500 South 48th StreetSpringdale, AR 72762

Catering Sales Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

The Holiday Inn Springdale/Fayetteville is a stunning hotel with an impressive 61,000 sq ft of meeting space, 206 guest rooms, and the Northwest Arkansas Convention Center located in Springdale, AR. We are conveniently located north of 1-49 with easy access to Walmart AMP, the Walton Arts Center, Crystal Bridges, and a short 15-minute drive from the University of Arkansas, Fayetteville. Explore the Ozarks at Devil’s Den State Park, catch a game at Arvest Ballpark, and visit the University of Arkansas.

A recipient of the Quality Excellence Award, our property provides amenities like on-site dining, an indoor pool, and free Wi-Fi. Our hotel also offers a fitness Center and host events in our venues with exceptional catering. We’re your gateway to Arkansas adventure!

When you’re an Associate at the Holiday Inn Springdale/Fayetteville, you can look forward to enjoying a complimentary meal during every shift, Atrium and IHG travel discounts, the opportunity to make a difference in your local community, and opportunities for professional growth within Atrium Hospitality. Come join our award-winning team! 
 

Make a Difference:

The primary purpose of the Catering Sales Manager is to optimize catering revenue through (1) maximizing catering opportunities consistent with the property’s business plan; and (2) effectively detail and service all groups personally booked. 

What You'll Be Doing:

The Position will be tasked with the following duties, responsibilities, and assignments:

Generate catering revenue consistent with the property’s business plan;

Detail and service all groups personally booked.

Achieve personal and hotel revenue goals;

Prospect for new business using a wide variety of methods, including phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, etc.;

Develop, implement, and update catering sales action plans;

Interact effectively with vendors, competitors, local community, catering associations and other hotel departments. (including Sales, Kitchen and Operations) to ensure guest satisfaction;

Align catering service and client specifications to achieve high guest satisfaction and return on investment;

Manage contract minimums and coordinate the collection of attrition and cancellation fees;

Provide accurate revenue and expense forecasts according to established guidelines; and

All other work as required to complete the primary purpose of the position.

Bring Your Experience:

Required Prior Experience:

Minimum two (2) years of Catering Sales experience or two (2) years in hotel Event Services, Banquet, Group Sales, or an equivalent combination of education and

experience.

Preferred Prior Experience:

Prior experience with the Group, and/or Social Event market segments

Required Education:

High school diploma or equivalent

Preferred Education:

Bachelor’s degree in Business

Administration, Marketing, Hotel and Restaurant Management, or related major

Preferred Licenses/ Certification:

Certified Meeting Professional (CMP)

Required Technology:

Proficient in Microsoft Office Tools

Preferred Technology:

Demonstrated experience with industry specific sales and catering programs including Microsoft Office, Delphi.fdc, and/or CI/TY, particularly in detailing

Banquet Event Orders (BEOs)

Travel:

Less than 20% travel requirement.

Must possess a valid driver’s license and reliable transportation and the ability to be available at off property meetings and

events with minimal notice.

Physical:

Up to 8+ hours sitting at a desk and computer work

Other:

Excellent written and oral communication skills.

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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