Career Area:

Strategy

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar IT Chief of Staff

Role Definition:

The Caterpillar IT Chief-of-Staff is a senior-level manager who works closely with Caterpillar’s CIO/SVP and senior leadership team.  Role is responsible for managing IT governance processes, ensure priorities are aligned, and facilitate efficient decision making.  This role will also be responsible for the Caterpillar IT Customer Experience (CX) and Strategic IT Branding functions, including thought-leadership on how these functions can support various services within the division.
 

Responsibilities:

Provides high-level support to the Caterpillar IT CIO/SVP, Strategy Director and Caterpillar IT leadership team for ensuring initiatives, actions, and priorities are delivered 

Help facilitate strategic planning and execution on behalf of the Caterpillar CIO/SVP and Strategy Director, governing the leaders’ vision and priorities.

Plan and orchestrate key governance forums within Enterprise IT community as well as between IT and business partners, including developing agendas and overseeing follow through on key decisions

Serve as a communication liaison on behalf of the Caterpillar CIO/SVP and the leadership team, with both internal and external stakeholders

Provide key decision support including analyzing information, preparing reports, and offering recommendations

Facilitate the execution of the Caterpillar IT strategy and operational processes for Enterprise IT

Coaching and preparing teams for program level reporting to Senior IT Leadership and key business partners

Ensuring alignment across Caterpillar IT departments and teams and helping to resolve conflicts and bottlenecks

Leading or overseeing critical projects that require senior level attention

Oversees operational activities in collaboration with the Strategy Director, perform administrative tasks, such as facilitating SVP staff meetings, synthesizing notes, generating correspondence, and meeting planning and execution.

Concepts, drafts, and develops presentation content, visualizations, talking points, agendas, and written communications.

Oversee large and diverse program including but not limited to establishing program governance, planning, coordination, monitoring, management and stakeholder engagement

Provide thought-leadership for the Caterpillar IT Customer Experience (CX) and Strategic IT Branding functions, specifically leveraging the Chief of Staff position to integrate the capabilities with key IT groups and business partner engagements

Degree Requirement:

Bachelor’s degree or equivalent experience required.

Skill Descriptors:

Global Perspective: Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply global perspectives appropriately in a wide range of situations.
Level Working Knowledge:

Conducts business with one or two other countries.

Follows policies and procedures governing business activities with another country.

Obtains information regarding operational issues of other countries when making business decisions.

Assesses key legal, regulatory, and financial issues specific to a particular country.

Recognizes behaviors that promote or stunt effective relationships in that country; acts accordingly.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Extensive Experience:

Develops, refines, and communicates tactical plans for own responsibilities.

Provides the right level of detail as input for strategic plan development.

Demonstrates the value and necessity of linking tactical plans to overall strategic plan.

Ensures attention to the detail and dependencies of existing departmental-level plans.

Plans for allocation of resources in line with unit goals, technical and business objectives.

Ensures the planning process is integrated with the overall business plan.

Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Level Extensive Experience:

Analyzes and fully documents client requirements.

Applies experience to developing and executing multiple consulting assignments.

Works with client to identify alternative solutions and associated pro's and con's.

Prepares proposals and presentations for a consulting opportunity.

Manages all aspects and phases of a consulting relationship.

Monitors consulting assignments versus expectations.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Expert:

Works to create a climate that values and rewards good oral and written communication.

Communicates effectively with diverse audiences, using appropriate media and language.

Monitors developments in communications tools for potential use by organization.

Writes reports, articles, or books for distribution to the business or professional community.

Ensures important messages are clearly understood.

Coaches others on methods of improving their own communications.

Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
Level Extensive Experience:

Directs strategic alliances and partnerships for mutual benefit.

Makes sound business decisions on behalf of the group when faced with complex and contradictory alternatives.

Builds the strategic thinking capability of the group.

Interprets available data and analyses when creating business plans.

Recommends ways to position the organization for long-term competitiveness.

Prepares the group's response to key marketplace trends, opportunities, and vulnerabilities.

Stakeholder Management: Knowledge of stakeholder management techniques; ability to systematically identify stakeholders, analyze their needs and expectations, and implement various tasks to engage with them.
Level Extensive Experience:

Evaluates stakeholder profiles, roles, claims and interests in an organization and how these may conflict.

Consults stakeholders in identifying opportunities for strategic change while evaluating the strategic choices available to an organization.

Manages conflicting stakeholder priorities, when implementing strategic-change initiatives.

Oversees business operations and resource allocation with strategic objectives and the drivers of shareholder and stakeholder value.

Reviews professional values and ethical judgment in all aspects of work.

Oversees key client reviews to assure service and stakeholder satisfaction.

Consulting Process & Tools: Knowledge of consulting process; ability to engage in planning sales, conducting research and analysis, finding solutions and preparing recommendations.
Level Extensive Experience:

Effectively manages projects ensuring objectives, deadlines, budgets are met by team members.

Works with client to determine handover process to ensure skills transfer, sustainability of results and appropriate knowledge capture.

Monitors and measures client satisfaction, ensuring quality of own deliverables and those of team.

Applies knowledge, tools and technical expertise as evidenced by the creation of noted value to clients, that is tailored to their specific needs.

Selects and uses appropriate diagnostic tools, methods and techniques and actively seeks out new and appropriate tools.

Identifies, quantifies and manages issues impacting on project delivery.

Additional Info:

The primary locations for this position are: East Peoria, IL, Nashville TN, or Dallas, TX

Sponsorship is not available.

Relocation is available for qualified candidates.

25% travel required.

About Caterpillar -

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

Summary Pay Range:

$165,960.00 - $248,880.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Annual incentive bonus plan*

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

*Subject to annual eligibility and incentive plan guidelines.

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

December 19, 2024 - January 1, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.     

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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