Wealth and Personal Banking (WPB)

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Projects and analysis

Ensure completeness of deliverables as required and document results and present findings to managementDiagnose and resolve complex to moderate issuesEnsure completeness of deliverables as required and document results and present findings to managementWorkforce Planning for Short term and Long termScheduling resources as per demandSuggest and implement optimization opportunities.

Service Delivery

Independently interacts with business partners to understand business need and translates to technical specifications. Manage delivery within agreed timelines and as per agreed quality standards.Providing MI and solution recommendations to business problems.Manage delivery within agreed timelines and as per agreed quality standards.

Leadership Teamwork

Uphold the highest level of integrity and act as a role model for all HSBC values and business principles.Demonstrate a commitment to excel and perform to the standards.Develop and maintain relationships and work well with all levels of management.

Operational Effectiveness Control

Sets up quality control framework and ensures adherence and constant improvement.Take ownership and actively manage project timelines. Execute standard reports, processes, files, and implements predefined algorithmsIdentify opportunities to streamline and drive automation as per business needs and operational efficiency goals