CE (Critical Environment) Field Services Engineer
Insight Global
Job Description
Data Center Operations
Ensures compliance with data center business units and service-level policies.
Engages with appropriate teams and resources to execute tasks or projects.
Manages programs associated with area of responsibility.
Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.
Participates in Root Cause Analysis (RCA) process as appropriate.
Service Delivery
Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our Datacenters and to ensure optimal operational efficiency
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenter (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation)
Reduce high-impact and human-error Critical Environment (CE) incidents year over year
Support delivery of the Datacenters Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters
Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed
Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Qualifications
Required: High School Diploma or equivalent AND 2+ year(s) industry experience in a datacenter or other critical environment facility OR 3+ years industry experience and college course work.
Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
Preferred: 3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU)
Preferred: BachelorsDegreeor Technical College certification in mechanical or electrical engineering and/or services
Preferred: Experience working on large-scaleCEprojects
Preferred: Experience withthe operation ofIT infrastructure (Servers, SANs, Networking, etc.)
Preferred: Previous datacenter experience
$20/hr to $48/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of
employment, including options for medical, dental, and vision insurance. Eligibility to enroll in
the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this
role will have access to paid sick leave and other paid time off benefits as required under the
applicable law of the worksite location. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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