Job Title: Censis Product & Workflow Trainer

 

Reports To: Amanda Birkhead, VP Product & Marketing

 

Position Summary:

We are seeking an experienced and enthusiastic Product Trainer to develop and implement comprehensive training programs that empower our internal team and customers to maximize the value of the Censis solution. With a focus on innovation and continuous improvement, the Censis Product Trainer will create a comprehensive training program at varying levels of depth for new hires, develop robust content for new product launches, and lead efforts to revitalize customer facing training. The ideal candidate is a skilled communicator and educator with a strong background in sterile processing, exceptional knowledge of the Censis product suite, and a passion for fostering growth and learning across all organizational levels.

 

Specific Responsibilities:

Training Program Development

Design and create end-to-end training curriculum for Censis employees that covers industry overview (i.e., the way hospitals, and specifically the SPD, works), sterile processing workflow, and Censis product training  Develop and deliver engaging and comprehensive training materials including:  Instructor-led presentations for hands on learning Self-learning modules to reinforce key concepts Video tutorials for visual demonstrations Interactive learning modules to enhance retention Quick reference guides for quick/ on-the-job support

Customer Learning Strategy and Execution

Deliver a robust remote learning resource that enables customer’s technicians to maximize impact from the CensiTrac solution Develop self-service training content that empowers users to learn at their own pace. Produce video demonstrations and user guides to enhance understanding Implement content update processes to keep learning materials accurate and current. Track user engagement and learning progress to measure effectiveness and identify areas for improvement.

 

Internal Enablement

Create and deliver training for new products and significant product enhancements to ensure internal teams stay informed and equipped. Lead regular education sessions for internal functional teams, driving alignment and deepening product knowledge. Serve as a subject matter expert on sterile processing workflows, supporting marketing and product teams with insights and expertise. Collaborate with marketing to refine product messaging and ensure consistency across all communications. Partner with internal teams to assess training needs and tailor content for maximum impact. Gather and apply feedback to continuously enhance training materials and improve learning effectiveness. Represent Censis products with enthusiasm and professionalism, fostering customer satisfaction and building excitement for Censis solutions

 

Qualifications and Skills:

Extensive knowledge of CensiTrac and related products in the Censis suite Current professional certification with HSPA or CBSPD preferred Strong background in sterile processing, with knowledge of governing standards and practices Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms Exceptional communication, interpersonal, and analytical skills Proven ability to develop and deliver engaging training content for diverse audiences Experience with Learning Management Systems (LMS) and training strategy development is a plus Requires travel up to 40%, depending on location Bachelor’s degree in related area preferred or equivalent experience

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.