We are seeking a dynamic and results-driven Center Head to establish, scale, and lead our newly formed Digital & Technology Center in Bogotá, Colombia. This individual will be responsible for setting up the physical office space, building business practices, scaling operations, and serving as the on-the-ground leader for Yum! D&T in Colombia.
As the driving force behind this new entity, the Center Head will play a critical role in strategic planning, operational setup, governance, talent acquisition, stakeholder management, and financial oversight. This leader will work closely with Yum! Brands, KFC, Pizza Hut, and Taco Bell corporate teams to ensure operational alignment with global strategies and business goals.
The ideal candidate has a proven track record in setting up and scaling new business operations, with expertise in executive leadership, change management, stakeholder engagement, and cross-functional collaboration.
Key Responsibilities: 1. Center Establishment & Business Operations
Find and secure office space that meets operational needs and aligns with global standards. In partnership with US stakeholders, establish core business functions, including HR, finance, legal, IT, and administrative processes. Develop and implement policies, governance frameworks, and operational guidelines to ensure efficiency and compliance. Build and foster a strong center culture that promotes collaboration, innovation, and a sense of belonging.2. Strategic Leadership & Growth
Develop and execute the center’s strategic roadmap, ensuring alignment with Yum! D&T’s global vision and objectives. Scale the entity by developing a robust talent strategy to attract, hire, and retain top digital and technology talent in Colombia. Act as the primary liaison between the center, Yum! Brands leadership, and global stakeholders. Drive initiatives to position the Bogotá center as a key Global Capability Center (GCC) within Yum! D&T’s operational network.3. Financial & Risk Management
Work with finance teams to establish budgeting, financial forecasting, and cost optimization strategies. Ensure transparent cost and pricing structures to support future Yum! Brands staff augmentation and shared services models. Identify and mitigate risks, ensuring compliance with local regulations and global corporate policies.4. Legal, Compliance & Governance
Ensure full compliance with local labor laws, tax regulations, and corporate policies. Establish governance frameworks that align with Yum! Brands’ legal, security, and compliance standards.5. Stakeholder & Partner Management
Act as the face of Yum! D&T in Colombia, managing relationships with internal and external stakeholders. Partner with Yum! Brands’ corporate leadership and regional business units to ensure seamless collaboration. Represent the center in regional industry networks and government relations efforts as needed.Qualifications & Experience:
12+ years of experience in senior leadership roles, with expertise in setting up and scaling business operations. Prior experience with Global Capability Centers (GCCs) or Shared Services Centers is highly desirable. Strong business acumen with strategic thinking and operational execution experience. Proven track record of building and leading high-performing teams in a multinational environment. Experience in financial governance, cost management, and budget oversight. Fluency in English and Spanish is required. MBA or equivalent advanced degree is a plus.