Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy’s. The face of retail is changing, and change requires innovation.
Online sales are booming at Macy’s. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer’s doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible – across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play – we value you as a colleague. Choose the challenge that’s right for you!
Job Overview Macy’s Central ICQA Analyst is Responsible for researching, analyzing, troubleshooting and resolving systemic and physical inventory issues. Address all related accuracy issues that could impede accurate and timely financial booking. Perform other duties as assigned.
Essential Functions Interest in and affinity for problem solving, investigating, and troubleshooting issues Interest in and affinity for researching issues using various tools: Mainframe, WM, ERS, FLO, FEDAPS, Stella. Ability to make connections and inferences based on limited data. Initiative to explore potential root cause and determine best resolution. Initiative to ask questions, make suggestions, make on the spot decisions. Ability to key accurately and productively using PC's, hand-held computers or other such devices. Recognize situations that will impact system integrity & issues. Within multiple systems, use knowledge & judgment to perform adjustments if needed. Conduct extensive analysis and follow-up of receipts using multiple reports and systems. Uses judgment to escalate issues appropriately to key stakeholders. Maintain organized documents per the Supply Chain documentation retention policy. Follow all Standard Operating Procedures and safety/security guidance. Support all responsibilities associated to annual inventory preparedness, execution and reconciliation. Provide support to the facilities while ensuring compliance of standard practices. Develop strong partnerships with Facility Executives in support of inventory accuracy and financial controls. Anything management deems essential
Competencies High School Diploma or equivalent work experience required. 1-2 years related experience. Knowledge of Macys Systems: Mainframe, FEDAPS, ERS, FLO, ITS, INV, WMS, CRC and CEB. Strong written and verbal communication skills. Strong analytical skills. Must be proficient in Excel, Word and Access. Strong attention to detail and problem resolution. Proactive, responsive, highly inquisitive of processes and system dependencies. Excellent time management, prioritization, and organizational skills. Ability to successfully execute multiple projects simultaneously. Demonstrate ability to function effectively with minimal guidance and oversight. Flexibility in work schedule.
Physical Requirements May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision. Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 50lbs.
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