Work whereevery momentmattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Central Intake CoordinatorHartford HealthCare at Home the largest provider of homecare services in Connecticut has been fulfilling our mission for more than years Our Person Centered Care Model allows our employees to learn and grow within our organization all while providing integrated support to the patient As part of Hartford HealthCare we leverage cutting edge technology to provide quality care in our clientrsquos home Most importantly our employees are appreciated for the real differences they make in both the lives of their clients and their clientsrsquo familiesCollaborate and communicate with Primary Care Providers and home care staff to ensure continuity of medical care to include obtaining clarifying validating service requests and completing verbal ordersbullCommunicate with transitional care staff clinical colleagues physicianrsquos offices and home care staff to coordinate homecare orders follow up appointments risk factors insurance parameters and goals of carebullEnsure collection and appropriateness of referral documents to support sound medical practicebullReviews demographic and clinical pre admission documentation ensuring accuracy of information Reviews referring and transfer documents and medication list for accuracy and adherence to regulatory compliance and assuring the transitional care processes are implementedbullConsistently communicates with HHCAH management to make sure all issues and problems are seamlessly handles so that both the patient and the referral sources are satisfied with the results and processbullProviding consultation to referral source on community resources and home care issuesbullEnsuring adherence with referral management protocols policies and proceduresbullBuilding and supporting positive effective relationships across the continuum and with the patients and communities we servebullUtilizing sound clinical judgment identifying risk and safety concerns and triaging appropriatelybullResponding to internal and external communication timely and accuratelybullActs as a liaison to SSO HHCAH staff departments and customers both internally and externallybullLocate and follow up on transfer patients and communicates status to clinical teams and onsite TCCsbullAssist Homecare Customer Coordinators with FF requirements and MD verification when work volumes are highbullAdheres to the practice of confidentiality HIPAA and other statefederal regulations regarding patients families staff and the AgencybullDemonstrates HW Leadership Behaviors and supports the team in culture and team building initiativesWork whereevery momentmattersEvery day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Central Intake CoordinatorHartford HealthCare at Home the largest provider of homecare services in Connecticut has been fulfilling our mission for more than years Our Person Centered Care Model allows our employees to learn and grow within our organization all while providing integrated support to the patient As part of Hartford HealthCare we leverage cutting edge technology to provide quality care in our clientrsquos home Most importantly our employees are appreciated for the real differences they make in both the lives of their clients and their clientsrsquo familiesCollaborate and communicate with Primary Care Providers and home care staff to ensure continuity of medical care to include obtaining clarifying validating service requests and completing verbal ordersbullCommunicate with transitional care staff clinical colleagues physicianrsquos offices and home care staff to coordinate homecare orders follow up appointments risk factors insurance parameters and goals of carebullEnsure collection and appropriateness of referral documents to support sound medical practicebullReviews demographic and clinical pre admission documentation ensuring accuracy of information Reviews referring and transfer documents and medication list for accuracy and adherence to regulatory compliance and assuring the transitional care processes are implementedbullConsistently communicates with HHCAH management to make sure all issues and problems are seamlessly handles so that both the patient and the referral sources are satisfied with the results and processbullProviding consultation to referral source on community resources and home care issuesbullEnsuring adherence with referral management protocols policies and proceduresbullBuilding and supporting positive effective relationships across the continuum and with the patients and communities we servebullUtilizing sound clinical judgment identifying risk and safety concerns and triaging appropriatelybullResponding to internal and external communication timely and accuratelybullActs as a liaison to SSO HHCAH staff departments and customers both internally and externallybullLocate and follow up on transfer patients and communicates status to clinical teams and onsite TCCsbullAssist Homecare Customer Coordinators with FF requirements and MD verification when work volumes are highbullAdheres to the practice of confidentiality HIPAA and other statefederal regulations regarding patients families staff and the AgencybullDemonstrates HW Leadership Behaviors and supports the team in culture and team building initiativesEducationRN or LPN with an active license to practice in the state of CTBachelors degree preferredMinimum ExperienceMinimum of three years nursing experience in clinical specialty areaPreferredExperienceMinimum two years in homecareKnowledge Skills and Ability RequirementsbullAbility to effectively communicate at all levels within the organization and share knowledge ideas and informationbullDemonstrated success in project management planning and leadership abilitybullAble to understand problem situations solve problems and independently assess a wide variety of tasks in order to effectively take action to identify solutions to benefit the business initiativebullKnowledge of relevant industry standards and proper process application to project or new businessservice venturebullAbility to balance financial quality people and customer expectation appropriate to business situationbullIntermediate to advanced MS Outlook Word Excel and PowerPoint and Microsoft ProjectWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEducationRN or LPN with an active license to practice in the state of CTBachelors degree preferredMinimum ExperienceMinimum of three years nursing experience in clinical specialty areaPreferredExperienceMinimum two years in homecareKnowledge Skills and Ability RequirementsbullAbility to effectively communicate at all levels within the organization and share knowledge ideas and informationbullDemonstrated success in project management planning and leadership abilitybullAble to understand problem situations solve problems and independently assess a wide variety of tasks in order to effectively take action to identify solutions to benefit the business initiativebullKnowledge of relevant industry standards and proper process application to project or new businessservice venturebullAbility to balance financial quality people and customer expectation appropriate to business situationbullIntermediate to advanced MS Outlook Word Excel and PowerPoint and Microsoft ProjectWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment