**Key responsibilities of this role include:** + Answering phone calls and scheduling patient appointments. + Making sure patient have pre-certification to ensure coverage for appointments and medical care. + Relies on instructions and pre-established guidelines to perform the functions of the job. + Works closely with providers and other dept. + Can work well alone on assigned duties. + Typically reports to a supervisor or manager. **Key qualifications to be considered for this include:** + Requires a high school diploma or its equivalent. + At least 1 year of healthcare related experience. + Previous medical scheduling preferred. + Phone etiquette and customer satisfaction a must. **About Northwest Health** Northwest Health provides inpatient, outpatient, diagnostic imaging, medical, surgical and emergency services to the Bentonville, Springdale, Fayetteville, Johnson and Siloam Springs communities in northwestern Arkansas. We are your family, friends and neighbors, and we work with and for our community to provide quality healthcare. With a combined active medical staff of more than 540 physicians, 2,200 employees and 487 beds, Northwest Health is one of the largest health networks in Northwest Arkansas with five hospitals and over thirty clinics. Our hospitals include: + Northwest Medical Center - Bentonville + Northwest Medical Center - Springdale + Siloam Springs Regional Hospital + Northwest Health Physicians’ Specialty Hospital + Willow Creek Women’s Hospital Northwest Arkansas is one of the fastest growing and most dynamic regions in America—a perfect blend of urban sophistication and small town charm. If you aren’t local and haven’t already discovered this, check out www.northwestarkansas.org to see why NWA keeps winning awards as a best place to live. We are an Equal Opportunity Employer (M/F/M/V) and welcome you to apply. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.