You will participate in the day-to-day functional operation of the business. The main responsibilities for this role will be analyze billing data, adjust WIPs as required, review & validate invoices and create client exhibits. You will also fulfill requests related to project set-up, contract administration, billing, accounts receivable, commissions & overrides, and other requests on an ad-hoc basis.
The Role:
Key responsibilities include:
• Perform a variety of tasks such as data collection, data input, data reconciliation, reporting, exhibit creation and quality review
• Serve as a member of the Central Services Billing & Invoicing team executing both pre-assigned and adhoc tasks
• Utilize Oracle R12 and other tools to fulfil requests submitted to Invoicing & Billing Team within predetermined service levels.
• Document and maintain Invoicing & Billing processes as required.
• Collate billing instructions and secure PM approval to authorize billing.
Objectives
• Strong attention to detail to ensure accuracy of all deliverables.
• Ensure that process documents produced by Invoicing & Billing are clear, concise and easy to use.
• Build relationships internally and collaborate effectively with virtual teams and with members from the NA team.
• Contribute to the development of new approaches and quality standards related to Invoicing & Billing Policies and Processes.
• Promote a positive workplace environment.
Top Competencies:
• Business Communication
• Analytical Skills
• Eye for detail
• Time management
• Continuous Improvement mindset
Required Qualifications, Skills and Experience:
Qualifications: Bachelor's degree graduate
Skills:
• Demonstrated proficiency in the use of Excel and Power Point.
• Experience and strong understanding of Oracle
• Strong critical thinking capabilities and the willingness to apply skills proactively.
• Ability to quickly transfer learning into practice
• Ability to manage multiple projects at the same time.
• Possesses a desire to ask questions to deliver a better work product
• Strong communication skills with very strong English-speaking skills.
• Interpersonal skills to communicate effectively with a wide range of positions within
the organization
• Team player with ability to work as a group and independently
Experience:
• With at least 2+ years of working experience in shared services.
• Experience working with Oracle R12- preferred
• Experience supporting Billing, Invoicing and Finance & Accounting
WTW is an Equal Opportunity Employer