You will participate in the day-to-day functional operation of the business. The main responsibilities for this role will be analyze billing data, adjust WIPs as required, review & validate invoices and create client exhibits. You will also fulfill requests related to project set-up, contract administration, billing, accounts receivable, commissions & overrides, and other requests on an ad-hoc basis. **The Role:** Key responsibilities include: • Perform a variety of tasks such as data collection, data input, data reconciliation, reporting, exhibit creation and quality review • Serve as a member of the Central Services Billing & Invoicing team executing both pre-assigned and adhoc tasks • Utilize Oracle R12 and other tools to fulfil requests submitted to Invoicing & Billing Team within predetermined service levels. • Document and maintain Invoicing & Billing processes as required. • Collate billing instructions and secure PM approval to authorize billing. Objectives • Strong attention to detail to ensure accuracy of all deliverables. • Ensure that process documents produced by Invoicing & Billing are clear, concise and easy to use. • Build relationships internally and collaborate effectively with virtual teams and with members from the NA team. • Contribute to the development of new approaches and quality standards related to Invoicing & Billing Policies and Processes. • Promote a positive workplace environment. Top Competencies: • Business Communication • Analytical Skills • Eye for detail • Time management • Continuous Improvement mindset **Required Qualifications, Skills and Experience:** Qualifications: Bachelor's degree graduate Skills: • Demonstrated proficiency in the use of Excel and Power Point. • Experience and strong understanding of Oracle • Strong critical thinking capabilities and the willingness to apply skills proactively. • Ability to quickly transfer learning into practice • Ability to manage multiple projects at the same time. • Possesses a desire to ask questions to deliver a better work product • Strong communication skills with very strong English-speaking skills. • Interpersonal skills to communicate effectively with a wide range of positions within the organization • Team player with ability to work as a group and independently Experience: • With at least 2+ years of working experience in shared services. • Experience working with Oracle R12- preferred • Experience supporting Billing, Invoicing and Finance & Accounting **_WTW is an Equal Opportunity Employer_**