Work Status Details: Full Time | 80.00 Hours Every Two Weeks
Exempt from Overtime: Non-Exempt
Shift Details: 0830-1700
Department: Central Scheduling | Reports To: Manager-Patient Financial Services-PT Experience

The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.

Summary:

The Central Scheduling Scheduler, working under the direction of the Patient Financial Services (PFS) Manager, is responsible for scheduling all outpatient services referred by physicians and/or their staff. This position coordinates activities with other schedulers and ancillary departments and monitors for other requirements established by third party payers. Confirms reservation dates and times with patients and completes scheduling reports for staff and physicians in accordance with policy. Obtains and verifies any documentation necessary to complete scheduled appointments.

The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Responsibilities:

Essential Job Duties and Responsibilities:

1. Coordinates the Scheduling of Patients for the various Outpatient Tests/Procedures.

2. Responsible for coordinating with multiple ancillary departments for the purpose of scheduling patients.

3. Assists in the printing and the distribution of reports and orders showing scheduled visits to the appropriate end users of these reports.

4. Follows up with ordering provider offices to ensure supporting documentation is received timely and accurately supports the test/procedure scheduled.

5. Loads necessary order/supporting procedure documentation into Media Manager for all departments to be able to access.

6. Obtains a signed physician order with a valid diagnosis for all scheduled tests/procedures.

7. Locates orders placed in EPIC and schedules tests/procedures based on the order placed.

8. Collects basic, preliminary information for Registration so they may pre-register the patients.

9. Provides instructions for the test/procedure scheduled, arrival times & locations to offices and/or patients for the purpose of scheduling.

10. Enters outside physician orders in EPIC, transcribes the order and schedules the test, ensuring they all match.

11. Ensures that any supporting documentation that supports the outpatient’s tests/procedures is entered into EPIC.

Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other information:

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.

EDUCATION:

Associate Degree preferred. 

EXPERIENCE: 

Previous clinical experience preferred. 

SKILLS:

Language Skills – Ability to read, write, speak, and understand the English language required. 

KNOWLEDGE:

Knowledge of medical terminology preferred. 

Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.