Responsibilities and main activities:

 

Performs cost-benefit and needs analysis of existing/potential customers to meet their needs; Monitors continuously the market trends as well as the requirements and needs of customers and identify opportunities to develop clients’ portfolio; Coordinates sales effort with team members and other departments; Analyzes the territory/market’s potential, track sales and status reports; Manages and maintains up to date reports on customer needs, problems, interests, competitive activities, and potential for new products and services; Plans and implements various customer relations activities to promote Bureau Veritas services (seminars, conferences, presentations, exhibitions, etc.); Identifies factors that hinder the realization of sales targets and proposes ways to optimize and/or adjust results and forecasts; Maintains up to date the CRM internal systems (Sales Force etc.);. Collaborates closely with Sales & Marketing teams; Shares the information to the involved stakeholders from the organization (Sales tribe and P&L owners);  Promotes Bureau Veritas Certification portfolio of services across a multi-disciplinary environment (cross-selling); Contributes to team effort by accomplishing quarterly and yearly result; Sources, tracks and follows up sales opportunities using all available tools, including internal CRM system; Consistently supports the needs of both potential and existing clients; Actively participates in organizing marketing campaigns; Responds to incoming enquiries via various sources over the phone and in writing; Effectively manages call backs and follow-ups; Contract reviews / issuing of quotes / response to requests for information; Writes reports, updates and manages sales database; Offers general administrative sales support for the sales team as and when required; Operates in line with Bureau Veritas Core Values and Code of Ethics.