Welcome page Returning Candidate? Log back in! Cerner/Soarian Legacy Support Analysts Job Locations US-Remote ID 2024-1907 Job Description

 

ABOUT US

At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare.

 

Our People make the difference. Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country. Learn more about us at www.e4.health.

 

 

Cerner & Soarian Legacy Support Analysts

 

e4health’s client in is migrating to Epic in 2025 and we are searching for multiple Legacy Support Analysts to support their implementation. We're looking for Consultants with Cerner Millennium expertise in any of the core areas within Cerner and Revenue Cycle expertise within Soarian.

 

JOB SUMMARY/ESSESNTIAL DUTIES AND RESPONSIBILITIES:

Assist team with testing script setup and execution, if needed, to test changes to applicationDocument issues and assist implementation team with troubleshooting and resolving issues identifiedConsult with client to deliver client-specific venue configuration, testing and training, as neededConsult with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenanceComplete client-specific design, configuration and troubleshooting within appropriate toolsComplete full solution build with accountability for build quality score and follow up actionsDevelop and execute test plan and test script execution and note changes in end user functionalityIdentify and escalate issues to solution and engagement leadershipLeverage internal and external resources to deliver problem identification and resolutionDrive the client through design of clinical and business process, solution and technology workflow, and successful adoption that will lead to achieved valueAssist in change management, identify opportunities for improvement, and provide accountability for achieving the project’s targeted outcomes.Provide expert industry knowledge in complex client environments; contribute in a leadership capacity to advance the solution and its effectiveness; consult with clients and project teams to recognize and document benefits; provide gap analysis and process redesign recommendations, support client and project teams; develop associate domain expertise (clinical, revenue and operational) and consulting skills; consults with client to develop and apply appropriate policies and procedures Client Required Qualifications

REQUIRED QUALIFICATIONS:

5+ years Cerner Millennium and/or Soarian experience in any of the following areas:Inpatient Nursing & Physician Documentation, CPOE Orders & PowerPlans, SurgiNet, PharmNet, FirstNet, RadNet, PathNet, Integration Architect, Charges Services & Patient Accounting, HIM, Quality & Case Management, CareAware, Soarian Registration & Scheduling, Soarian Patient Accounting, etc. Strong knowledge and understanding of Cerner Millennium and/or Soarian workflows and overall design, build, and maintenance in core area of expertiseExpertise working with a client team in assisting with troubleshooting complex issues, recommending solutions, and assisting client with executing resolution plansProven experience with Cerner Millennium and/or Soarian Legacy SupportAbility to work within client SLA’s for issue remediationManaging defined timelines to meet project deadlinesCapable of working alone or within a defined teamAptitude to deal with ambiguityExcellent written and verbal communication skillsAbility to interact with all end usersAble to establish and meet delivery datesAbility to manage multiple projects and issues adjusting priorities as neededAdeptness to learn new assignments, technologies and applications quickly and manage multiple assignments simultaneouslyAbility to assume on call responsibilities

 

KEY SUCCESS ATTRIBUTES:  

Integrity, passion, and ethics are required  Demonstrates strong collaboration skills  Has strong analytic and problem-solving abilities and techniques  Exhibit consistent initiative with strong drive for results and success  Demonstrate commitment to a team environment   Well-developed written, verbal, and presentation communication skills including deep listening and attention to detailAbility to self-motivate and self-directPossess strong time management and organizational skillsCommitment and adherence to company Core Values 

CORE COMPETENCIES: 

High level of integrity & ethical judgementCommunicationConsistency and Reliability  Meeting Standards  Additional Information

BENEFITS (ELIGIBLE TO FULL TIME EMPLOYEES ONLY):  

We offer an excellent salary, medical, dental, vision, life, short/long term disability insurance, and PTO policy.  

 

401(k) ELIGIBILITY:

e4health offers a retirement benefits package including 401(k) with company match. 

Full-time employees will be eligible to contribute to a 401(k)-retirement account after successfully completing 90 days of employment. 

Part-time employees will be eligible to contribute to a 401(k)-retirement account after completing 250 hours of worktime.  

PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS: 

Sitting, talking, hearing and near vision are required over 90% of the time. Feeling is required over 90% of the time and reaching is required about 50% of the time.  The ability to travel to field sites may be required up to 15% of the time.

 

WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS:  

Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.

 

 

e4health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

 

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