Position Purpose
Mercy Care Atlanta is seeking a dedicated Certified Medical Assistant Outreach Worker to join our compassionate team serving persons experiencing homelessness (PEH). This role is vital in bridging the gap between vulnerable populations and essential healthcare services by providing direct clinical and administrative support in non-traditional, community-based settings such as encampments, sidewalks, and under bridges.
What You Will Do
As a Certified Medical Assistant Outreach Worker, you will:
Deliver basic clinical services including vital signs, screenings, and assisting with medical assessments during outreach.
Maintain accurate documentation in the Electronic Health Record (EHR).
Manage a caseload of 20–25 clients, providing health education and promoting medication adherence and preventative care.
Coordinate care by scheduling appointments, managing referrals, and ensuring follow-ups.
Prepare and transport medical supplies and equipment for outreach activities.
Collaborate with nurses, providers, and case managers to connect clients with comprehensive health and social services.
Participate in ongoing training and professional development to stay current on best practices and community resources.
Minimum Qualifications
High school diploma or equivalent.
Current Certified Medical Assistant (CMA) certification from an accredited program.
Minimum of 1 year experience in a clinical or community health setting.
Strong communication, problem-solving, and interpersonal skills.
Ability to work independently and in a fast-paced team environment.
Compassionate, culturally sensitive, and non-judgmental approach to care.
Valid Georgia driver’s license (must be comfortable driving company vehicles, including a 12-passenger van).
Position Highlights and Benefits:
Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
Opportunity to get paid daily – through DailyPay
Paid holidays and generous Paid Time Off (PTO)
Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
Fast response interview times and job offers.
Ministry/Facility Information:
Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.