Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

PRN Position

Summary

Perform technical duties under direct supervision of pharmacist related to dispensing medications as prescribed by physicians or other qualified prescribers. Contributes to outstanding quality control measures in performing duties related to customer service, work environment cleanliness, and medication management. Acts as a mentor and guide to other support personnel based on proven job expertise.

Job Responsibilities:

Communicate with existing Bon Secours Mercy Health employees, physician offices, or pharmacies via inbound and outbound callsPerforms excellent customer service by phone with patients and other healthcare workersEducate patients on company wellness programs and opportunities for cost savingsCommunicate and discuss with fellow team members to reach department goalsAssists in purchasing functions to maintain stock levels. Reorders medications and supplies as indicatedAccurately count and ensure timely delivery of medication orders.Attaching prescriptions/patient info/financial payment to a patient profile and ensuring that all notated drug/allergy/health conditions are documented properly.Typing prescription information into electronic pharmacy system such as drug name, strength, quantity, directions, day supply, doctor information and/or transfer information.

Role Essentials:

High School Diploma or equivalent (e.g. GED)Must possess national certification as a Certified Pharmacy Technician (CPhT)Applied knowledge of insurance processing, customer service, or call center
processes and practicesMust demonstrate superior communication skills, both written and verbalExperience with performing pharmacy related calculationsA positive attitude with a desire to help our members and be engaged with your teamMust have a minimum of one year retail or mail order pharmacy experienceMany of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com