As part of the Global Commercial Operations team the Certified Salesforce & CPQ administrator will be responsible for supporting both the Salesforce, Salesforce RLM and Conga CPQ applications. This is a key role in the implementation of the Conga CPQ application, involving working as part of a cross functional project team with both IT and end users. The role will also involve working on Salesforce end user requests, collaborating with both end users and peers from the Global Commercial Operations team.

Perform daily operations supporting the Configure, Price, Quote Application

Liaison for enhancements and bug fixesDrive all changes for products within the applicationManage application catalogs and public views within the applicationManage and administer CPQ user access

Perform daily operations of the Salesforce.com system, including:

Setup and maintenance of role-based access via profiles and permissionsMonitor feedback within the system and respond to end-user queriesServe as first-line contact for end-users and Global Commercial Operations team.Coordinate Salesforce.com training programs, including working with the Business Application Manager to identify new features / functionality training needs, providing administrative support for Automation training needsAssist with the development and documentation of business and functional requirements and all implementations related to stand alone functionality and system integration needs, including testing of new enhancements and documentationDesign and manage flows, new screens, fields and reports in accordance with the automation strategyFacilitate and support the Salesforce.com Governance Process for LabcorpServe as “super user” Labcorp CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting and administrative supportLiaise with IT technical resources related to Salesforce.com system support and expansion, (i.e. Single Sign On, legacy system integration, mobile platform, etc.)Establish and maintain relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.Establish and maintain relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.

Experience

Salesforce Administrator CertificationConga CPQ Product Administration Level 12-5 years prior related experience working as Salesforce.com system administrator and Conga CPQ administrator.Experience of Salesforce CPQ/RLMExperience working with a B2B sales organization.

PREFERRED YEARS OF EXPERIENCE REQUIRED:

CPQ Product Administration, Level 2 CertificationSalesforce Advanced Administrator Certification

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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