Headquartered in San Antonio Texas, BEAT, a Small Business Administration 8(a) firm, is a global healthcare and information technology solutions provider with more than 25 years’ experience supporting the Department of Defense, Federal agencies, commercial industry, and nonprofit organizations.  

 

Job title: ServiceNow Administrator

 

Location: Ramstein Air Base, Germany 

 

Clearance: Secret 

 

Certifications: CompTIA Security+CE and ServiceNow Administration Certification 

 

Education: BS in Computer Science, Information Technology, or a related field

 

 

Job description:

 

Ideal candidate will have eight (8) years of IT related experience

 

ServiceNow platform administration and customization 

 

ServiceNow User management, roles, and access control using CAC/Smartcard

 

ServiceNow Workflow design and automation 

 

ServiceNow Integration with external systems 

 

Application of ServiceNow updates and patches 

 

Validate Security posture using STIGs and other DOD standards of OS and ServiceNOW application.

 

Designing and maintaining ServiceNow data backup, restoration, and disaster recovery processes

 

Maintaining OS and ServiceNow compliance with upgrades, patches, and pdates

 

Help design and implement ServiceNow failover activities and/or processes to execute in a disaster recovery scenario