Your job is more than a job.
Why a Great Place to Work
At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can.
And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It’s a responsibility we take seriously.
Because we don’t just serve the New Orleans community—we’re at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you.
When you know you’re making an authentic impact, you give a little extra to every day—as a person, with your team, in your community—and that’s one of the reasons why you’ll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do.
The Certified Surgical Technician's primary duty is to assist the physician and staff in the performance of procedures. The Certified Surgical Technician will monitor and assist with OSC room turn over between cases. Assists the Instrument Room with daily instrument needs as well as anticipated needs for upcoming scheduled cases. Receives assignments, prepares self and the procedure room, maintains sterile technique, maintains the integrity of specimens and the procedure site, promotes safety through proper handling of supplies and equipment. Educates surgical techs on new supplies and procedures. Precepts new surgical techs. Super user for supplies and procedures. Monitors surgical techs for compliance on established and new processes and sterile tech.
Job Description
This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
GENERAL DUTIES
- Continuously displays a positive attitude that contributes to improving patient satisfaction results.
- Applies customer service skills consistent with LCMC’s Customer Service programs.
- Utilizes the service recovery process to address customers’ concerns or complaints.
- Treats all customers with dignity, respect, courtesy and compassion.
- Recognizes customer needs and begins to solve problems as soon as they are apparent.
- Interacts with patients, families, visitors, and fellow employees to ensure a professional and courteous environment.
- Displays behaviors which focus on the customer by doing what is appropriate the first time.Financial Stability:
- Advises supervisor of current or anticipated problems.
- Effectively uses time and resources to accomplish their duties.
- Self-starter who willingly puts forth effort and time and performs tasks with minimal supervision.
- Resolves conflicting matters and schedules with peers and other staff.
- Willingly accepts assignments and completes in a timely fashion.
- Appropriately uses time and attendance system, and adheres to related policies and procedures.
- Be aware of possible compliance issues, specifically concerning fraud and abuse. Report these immediately.Patient Throughput:
- Keeps patients informed and gives periodic updates as appropriate.
- Within the scope of position, positively contributes to organizational goal of patient throughput.Performance Improvement:
- Actively promotes and support LCMC’s performance improvement initiatives (i.e., participates in ongoing education, cultural change initiatives, etc.)
- Is receptive to differing ideas and embraces change.
- Verbal and written communications are clear, concise and accurate; uses positive non-verbal communication effectively.
- Demonstrates and actively promotes compliance with all state and federal regulatory and accrediting agencies (i.e., patient safety, infection control, HIPAA, etc.)
- Adheres to the Medical Center’s policies and procedures, as well as the Code of Conduct and all laws and regulations. Perform your duties in an ethical manner.
- Ability to work on or with teams to cooperatively reach goals.
- Appropriately documents in accordance with departmental and organizational policies.
- Able to apply job knowledge to improve work processes.Prepares Self and Surgical Field for Procedure:
- Gathers necessary equipment and supplies for procedure.
- Places instruments and supplies in a uniform manner on surgical field maintaining strict sterile technique.
- Checks functional ability of equipment, removes defective and/or dull instruments and supplies.
- Evaluates new instruments and equipment.
- Assists members of the team in donning sterile attire.
- Anticipates the needs of the physician and/or nurse.
- Prepares surgical site and drapes patient.
- Hands instruments, equipment, and supplies throughout the procedure.
- Maintains a count of supplies.
- Assists other team members with room preparation for the next procedure.Promotes Safety through Proper Handling of Supplies and Equipment:
- Prevents patient injury through proper handling of equipment.
- Educates surgical techs on new supplies and procedures
- Informs team members of malfunctioning equipment or unsafe conditions.
- Monitors surgical techs for compliance on established and implementation of new processes and sterile tech
- Liaison to Surgeons and staff with instrumentation needs and patient throughput
- Disposes of sharp instruments accordingly.
- Assures proper patient alignment throughout the procedureReceives Information Relative to the Surgical Procedure:
- Reviews scheduling board upon arrival to department to identify both daily and upcoming instrument needs.
- Communicates with charge nurse and other surgical techs to ensure rotation of assignments.
- Adapts in a positive manner to changes in assignments.
- Refers to the procedure/physician equipment reference manual as needed.Maintains Integrity of Procedure Site:
- Assists with proper closure of surgical site with established sterile protocol.
- Informs the nurse/physician of complications at procedure site.
- Applies appropriate sterile dressing at puncture site or surgical site.Maintains Proper Inventory Levels:
- Notifies supervisor of need to reorder supplies as used.
- Identifies un-sterile, outdated, and contaminated items.Maintains Integrity of Specimens/Blood:
- Places specimens/blood in appropriate container on sterile field.
- Transfers specimens/blood off sterile field upon request and communicates source of specimen.Miscellaneous Functions and Responsibilities:
- Serves as resource person for members of team.
- Precepts new surgical techs
- Assist with reps in scheduling in-services for staff and doctors on new supplies and procedures.
- Uses time clock appropriately.
- Reads posted hospital and departmental literature
- Communicates and assists the Instrument room in order to meet the daily scheduled needs
- Participates and leads in room turn over and patient throughput.
- Collaborate with OR techs to manage instrument conflict and coordinate instrument turn over.
EXPERIENCE QUALIFICATIONS
EDUCATION QUALIFICATIONS
LICENSES AND CERTIFICATIONS
SKILLS AND ABILITIES
Strong communication skillsOrganizational skillsStrong hand-eye coordination skillsStrong manual dexterity skills
REPORTING RELATIONSHIPS
FUNCTIONAL DEMANDS
PHYSICAL DEMANDS
SENSORY REQUIREMENTS
OCCUPATIONAL EXPOSURE RISK POTENTIAL
POPULATION SERVED
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
WORK SHIFT:
Days (United States of America)LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Children’s Hospital, at the heart of LCMC Health’s incredible community of care, has been the go-to hospital for expert children’s health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about Children’s Hospital’s 40+ specialties and our national ranking by U.S. News & World Report as a Best Children's Hospital
Your extras
Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we doYou are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.