CFIN O2C Solution leadAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Head of Central Finance

Your role and responsibilities

We are seeking an experienced Order-to-Cash (O2C) Solution Lead to lead and mentor a team of Solution Architects responsible for the configuration, optimization, and support of O2C processes within the Central Finance (CFIN) system. In this role, you will oversee the O2C team’s day-to-day activities, guide them in resolving complex system issues, and drive the continuous improvement of O2C processes across the organization. You will also be responsible for collaborating with key stakeholders to ensure that O2C systems and processes are aligned with business objectives, scalable, and compliant with internal standards. This position requires close coordination with internal teams, including Finance, IS Architecture, and external vendors, to maintain and evolve the O2C architecture, ensuring it meets business needs and complies with ABB's standards.The work model for the role is: #LI-OnsiteThis role is contributing to the Finance Services business Finance Process Data Systems division in Bangalore, India.You will be mainly accountable for:-\tTeam Leadership & Development: Lead, mentor, and manage a team of O2C Solution architects, providing guidance on best practices, process optimization, and system configuration. Foster a collaborative, high-performance team culture. O2C Process Ownership: Oversee the configuration, implementation, and ongoing support of O2C processes within the CFIN system, ensuring they are optimized and aligned with business goals.-\tStakeholder Collaboration: Partner with business process owners, IS architects, technical teams, and other key stakeholders to understand business requirements, define functional specifications, and ensure O2C processes are well integrated with other enterprise systems. Project Management: Lead O2C process initiatives, including system upgrades, enhancements, and new implementations. Manage timelines, resources, and deliverables to ensure successful project outcomes.-\tSystem Optimization & Automation: Drive the continuous improvement of O2C processes by identifying opportunities for automation, efficiency gains, and system enhancements. Ensure that new solutions meet both business and technical requirements. Cross-Functional Coordination: Act as the primary point of contact between the O2C team and other business processes (e.g., R2R, P2D, P2P/ TRE, TAX, Data and Technical) to ensure smooth and efficient O2C processes across the organization.-\tQuality Assurance & Compliance: Ensure all O2C configurations, processes, and solutions comply with internal standards, regulations, and best practices. Oversee testing, documentation, and change management activities. Troubleshooting & Issue Resolution: Provide leadership in resolving complex O2C-related system issues and escalate critical issues to appropriate teams for resolution. Ensure prompt and effective resolution of problems affecting O2C processes.-\tPerformance Metrics & Reporting: Establish and monitor key performance indicators (KPIs) to assess the effectiveness and efficiency of O2C processes. Provide regular status reports and performance analysis to senior management. Continuous Learning & Knowledge Sharing: Encourage continuous learning and professional development within the O2C team. Stay up-to-date with industry trends, emerging technologies, and best practices in O2C process management.

Qualifications for the role

-\tEducation: Bachelor’s or master’s degree in computer science, Finance, Information Systems, Business Administration, or a related field. Relevant certifications in O2C SAP S/4HANA, SAP CFIN, or IT architecture.-\tProven experience (7+ years) in O2C process management, with a strong background in system configuration and implementation within SAP or similar ERP environments (SAP S/4HANA, SAP CFIN).-\tExperience in a leadership or managerial role within an O2C or functional team, with demonstrated ability to lead and motivate a team. In-depth understanding of O2C processes (order management, billing, collections, accounts receivable) and their integration into broader financial systems.-\tStrong experience with Central Finance (CFIN), SAP modules, and cross-functional system integration. Ability to analyse business requirements and translate them into functional and technical system specifications.-\tStrong problem-solving skills with a focus on process optimization and automation. Strong lifecycle case for Credit Management & Integration process between source & CFIN, Down Payment concepts maturity for onboarding countries, Industry solution for Project Cash flow, Provisioning based on global rule sets-\tStrong leadership and team management skills, with the ability to motivate and guide cross-functional teams. Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.-\tProven project management skills, including the ability to manage multiple priorities, deliverables, and deadlines. A strong focus on continuous improvement and automation, with a passion for driving innovation within enterprise systems.-\tExperience in managing relationships with external vendors and third-party service providers to ensure the delivery of high-quality solutions. Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities effectively.

More about us

Finance Services is ABB’s shared services organization which delivers operational and expert services in Finance, with employees based in five main hubs and front offices, finance service provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryIt has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning