Who we are:

Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs.

Why this role matters:

Vonage has created the Business Critical Transformation (BCT) Office to be responsible for driving and monitoring compliance against Vonage’s CFIUS (Committee on Foreign Investments in the United States) requirements following the acquisition of Vonage by Ericsson.  An exciting opportunity has arisen for an ambitious CFIUS Technical Writer to join this growing team.

As a CFIUS Technical Writer, you will collaborate with other team members to process and transform complex information into understandable content for both internal and external consumption. You will write or revise supporting content, including position memos and data flows. 

In this role, you’ll:

Maintain operations documentation, user guides and manuals and technical publications Gather and document technical information Maintain internal documentation library Work with product and software engineers and developers to produce quality documentation and training materials Research highly technical subject matter, organize information from multiple sources, and express technical information in written form that is comprehensible to a wide audience of readers Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources

What you’ll bring:

Required

Five (5) years’ experience as a Tech Writer in programs and contracts of similar scope, type, and complexity is required Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents CFIUS / regulatory experience (must be able to write documentation for government regulatory / legal audiences) Ability / comfort engaging with technical, engineering, and product teams is very important

Desirable.

Bachelor’s degree in a technical discipline required Experience utilizing LucidChart or a similar diagramming software Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

How you’ll benefit:

Medical, Vision, and Dental Coverage Health Savings Account (HSA) Income Protection Maternity & Paternity Leave 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options Unlimited Discretionary Time Off Three Paid Volunteer Days a Year Tuition Reimbursement Voluntary Legal Plan Optum Employee Assistance Program Discount on Auto, Home & Pet Insurance

Where you will work:

This position offers a hybrid work arrangement based out of our New Jersey office, with the flexibility to work remotely. We are also open to considering fully remote candidates located within the USA, specifically in Eastern and Central time zones.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

 

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

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