Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standardsPerforms monitoring and testing of controls, identifying issues and control improvements for remediationLeads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity effortsManages the performance and productivity of team members that conduct quality inspection reviewsEnsures timely execution of QA activities including control execution, case management, and results reportingManages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviewsEnsures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills:

Controls ManagementOral CommunicationsRisk ManagementStakeholder ManagementStrategy Planning and DevelopmentContinuous ImprovementDrives EngagementInfluenceStrategic ThinkingTalent DevelopmentData and Trend AnalysisDecision MakingMonitoring, Surveillance, and TestingProblem SolvingQuality Assurance

Required Qualifications:

Minimum 3 years of risk management and/or finance experienceAbility to create presentations and communicate a cohesive story to senior leaders in a clear, concise, and meaningful way; strong meeting facilitation and presentation skillsStrong executive level communication experiences to gain buy-in and build rapport with senior level stakeholdersHighly organized, ability to simultaneously prioritize and handle high volume of tasks and time-sensitive issues, with a high degree of accuracy and attention to detailThoughtful, fact-based approach to problem solving with strong alignment to the company’s responsible growth strategy; demonstrates sound judgment and decision makingPropensity to quickly understand large scale processes with an appropriate balance of strategy and supporting detailsAbility to navigate ambiguity and drive results in a complex and matrixed environmentActively seeks opportunities to simplify and improve current control processes through use of automation, emerging technologies, and process re-designIdentifies linkages and thinks ‘enterprise’ across business lines and geographiesAbility to constructively challenge quality of information and escalate/debate risks and issuesKnowledge of and experience with enterprise policies, programs, procedures, and systemsPrior experiences in leading strategic initiatives/projects across the enterprise

Desired Qualifications:

Bachelors' degree in related field preferredExperience with controls work (i.e.) Issues and Sub-issues Management, Single Process Inventory (SPI), Third Party Governance, ADA Compliance/Web Content Accessibility, Records Management, Inter-Affiliate, Conduct and Compliance oversight programs including Regulated Employees and AIMPrior experiences supporting strategic initiatives/projects across the enterpriseProficient Excel, PowerPoint, SharePoint, & Outlook skillsFinancial expertise with knowledge of the company’s lines of business and productsKnowledge and experience with CFO organization and related processesOperational Excellence/Process Design experienceInterpreting enterprise policies, as well as laws/rules/regs, and translating into implementation of effective and sustainable control processes

Shift:

1st shift (United States of America)

Hours Per Week: 

40