The application window is expected to close on: 02/10/2025 

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

We have an immediate opening for a Pre-sales Solutions Engineer in our CGEM inbound team, where you will be responsible for supporting some of Cisco’s largest global accounts. In this role, you will collaborate with your sales peers and extended team members to design and demonstrate Cisco architectures and solutions that help your customers solve complex problems and drive strategic business outcomes.

 

Your Impact

Working with Cisco partners and colleagues (sales, CX, engineering), your technical knowledge allows you to position, demonstrate, and sell solutions that drive outcomes and customer value realization. You identify your customers’ needs, demos/trials/PoVs, accelerate new opportunities, and lead the solution lifecycle. You are passionate about customer success. You are passionate about the impact of technology on business, and you drive thought leadership through customer/partner events, internal/external trainings, blogs, and active sales engagement.

Technology:

You stay sharp on the technologies across the portfolio. You understand market trends and Cisco solutions: customer benefits, partner ecosystem, competitive differentiators, and long-term vision. You map Cisco solutions into the customers’ environments to help them solve their business outcomes. You maximize value with cross-architecture messaging and selling. You position Cisco’s platforms, solutions, offers, and platform strategy to drive adoption. You integrate software and subscriptions into messaging and practice to drive recurring revenue. you understand Cisco’s primary platforms: Networking DC, Cloud, Security Cloud, Collaboration, FSO, and Power of the Platform.

Selling:

You understand market context/needs and you challenge your customers to embrace new technologies to digitize their business and outpace competition. You foster trusted relationships with both technical and business decision-makers. You explore the “art of the possible” and position cross-architecture solutions through demos, technical updates, x-arch designs, and strategic multi-year joint planning. You share best practices, portfolio changes, proven customer use cases, roadmaps, and ROI Analyses that can solve customer problems. You understand your role in the Cisco E2E Selling Method. You focus on customer intimacy by building strategic relationships. you understand your customers’ decision-making processes. you understand your customers’ business needs and address them through a holistic lifecycle approach to ensure customer value realization.

Leadership:

You educate customers, partners, and account teams on Cisco solutions, and how we differentiate. You apply your knowledge to get positive results for your customers. you collaborate across technology domains/BEs to drive cross-architectural solutions. You are involved in blogs, case studies, and best practices as appropriate/relevant. you articulate complex solutions to both technical and non-technical audiences. You support demand generation and enablement campaigns. When able and as relevant: You actively contribute to internal and external events; You have the opportunity to be visible on social media; you mentor, and sponsor partners, customers, and colleagues; you work with BEs on top-of-mind product roadmap direction to ensure we are a market leader.

Your teams & tools: how you scale, accelerate, get time back

Teams:

You engage your extended teams to support your customers and solve complex needs. You help your colleagues succeed with best practices. My performance is partly based on empowerment. You leave your ego at the door.. You engage Partner SEs, Cisco partners, Customer Success, and service sellers as early as possible in deals. You hand off relevant information to adoption and onboarding teams.. You leverage the tools and resources available to me and stay engaged only if it helps grow customer trust/intimacy (“post-sales as pre-sales”) You leverage EoS, EoL, ATR, and other telemetry to initiate and drive renewal discussions. You know how to leverage Cisco’s competitive resources and ensure that You never lose alone!

Tools:

You know your tools and use them to accelerate sales. Examples: SFDC, CCW, Ask Licensing, Solution Builder, Click2Expert, dCloud, and other domain - specific tools. You translate business needs into powerful Demos. You utilize dCloud, DevNet, and other tools to provide powerful use-case-driven demos/workshops. You help your leaders measure our success, giving visibility over activities and initiatives, e.g. SFDC, weekly check-ins, QBRs, MEDDPICC, and Sales Console. You understand the enablement tools and platforms that are available to me to learn and use in your role: Mindtickle, Cisco U., and Degreed

Your Skills and Career development.

Articulate the value of Cisco’s portfolio of products and solutions.You know how to demonstrate the value of technology to your peers/teams. Emotional Intelligence, Storytelling, Consultative Selling Skills, Communication, Leadership & Influence, Business Acumen, and Empathy.

Minimum Qualifications:

5+ years-related pre-sales experience highly desirable.Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis.BS/BA (EE/CS) or equivalent.Preferred Qualifications:Cisco Certifications CCNP, CCDP, or CCIE highly desirable.

#WeAreCisco 

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. 

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. 

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! 

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!