Melbourne, Victoria, Australia
11 days ago
Change Analyst

Mercer is seeking candidates for the following position based in Melbourne or Sydney:

Change Analyst

What can you expect?

The role of the Change Analyst is to support the planning and execution of change management activities for projects.  The role ensures changes are successfully implemented by analysing business impacts, supporting stakeholder engagement, supporting communication, training, readiness and reporting activities. 

What is in it for you?

At Mercer, we recognize that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential.

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more!

12-month contractFlexible work arrangementsLeading training and development programProfessional environment where your career path really matters and is supported in our global organisationGreat team environment with energetic and supportive colleagues

We will count on you to:

Works with Change Manager, Communication and Training Leads to support the development and execution of the change management plan.Assist in stakeholder identification, and development and maintenance of stakeholder management plans to ensure appropriate engagement.Support planning and scheduling of change impact assessment workshops. Document and analyse outcomes.Support planning and scheduling of Change Champion network activities to promote engagement and facilitate change embedment.Support the development and review of communication material and maintenance of SharePoint sites.Support the development of training content, planning, scheduling and execution of training programs. Help assess business readiness for change by developing tools and activities to gather feedback and conduct evaluations with impacted teams.Track the progress of change by collating and monitoring data such as attendance, engagement, adoption and utilisation of data to inform decision making. Support the development and maintenance of reporting to stakeholders and forums.

What you need to have: 

At least 1 years’ experience in a change analyst role or in a communications, HR or a learning and development role.Demonstrable skills in change analysis and delivery.Strong analysis and problem solving skills.High attention to detail.Excellent verbal, written and presentation skills.Strong organisational and time management skills, with the ability to manage multiple tasks and priorities effectively.Strong Microsoft 365 application skills in particular Powerpoint, Excel and Word.Proactive mindset with a strong work ethic and the ability to succeed in environment of ambiguity.Ability to manage sensitive information in a professional and confidential manner.Ability to work collaboratively in a team environment

About us:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.


Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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