About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Change Control Manager, Federal Programs oversees the change control process in support of the Air Force (AF) Base Infrastructure Modernization Program (BIM) and has overall accountability to the Lumen BIM program office. BIM is a multi-award indefinite delivery/indefinite quantity (ID/IQ) contract in support of AF Base Area Network (BAN) efforts to modernize and sustain approximately one-hundred and eighty-seven (187) installations globally over the ten-year period of performance. BIM will modernize the Non-classified Internet Protocol Router (NIPR) and Secure Internet Protocol Router (SIPR) BAN through a hybrid as-a-service model utilizing contractor provided networking services. The BAN architecture is comprised of wired network components, wireless network components, inside plant cabling, outside plant cabling, and distribution services. The contractor will modernize, operate, and maintain base network infrastructure to meet Service Level Agreements (SLAs).

The Change Control Manager is responsible for oversight and management of the change control process for the DAF BIM Program, ensuring all changes are documented, reviewed, and approved in accordance with established procedures and Air Force BIM Program Office requirements. The role requires extensive experience managing very large, worldwide, complex projects, across multiple Task Orders.

Location

Allows for Work from Home in Colorado, Texas, Virginia, Washington D.C., and West Virginia.

Travel, up to 25%, required.

The Main Responsibilities

Coordinate with various stakeholders, including program managers, engineers, and subcontractors, to assess the impact of proposed changes and develop mitigation strategies.
Develop and implement change management plans, including communications plans, training plans, and risk management plans.
Monitor and report on the status of change requests, ensuring timely resolution of issues and effective implementation of approved changes.
Ensure compliance with all relevant regulations, standards, and policies, including those related to security and data protection.
Provide guidance and support to team members on change control processes and best practices.
Prepare and present change control reports and updates to senior management and other stakeholders.
Plans, integrates, and directs cross-functional customer engagements at all levels by non-sales and sales teams to grow the business and ensure customer satisfaction.
Ensures that all work performed meets the PWS requirements within the schedule and staffing constraints of the contract.
Assesses and mitigates operational risks and issues requiring Director level approval authority.
Enables Integrated Lab and Testing activities evaluating leading-edge technologies and multi-vendor models to meet current and future customer requirements. 
Has a strong technical background that facilitates understanding of Government technical requirements and communication with the Government BIM PMO.
Works closely with Government BIM PMO-specified personnel to facilitate effective planning and accomplishment of critical objectives in a timely manner.
Ensure the timely and accurate delivery of all assigned weekly, monthly, quarterly, semi-annual, and annual contract deliverables.

What We Look For in a Candidate

Skills:

Strategic visionary with exceptionally strong communication, persuasion, and analytical problem-solving skills.

Experience leading change control processes on large scale programs.

Demonstrated ability to make decisive decisions at the strategic level and capability to provide tailored guidance and direction to achieve results.

Education and Experience:

Bachelor’s degree with strong experience in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or equivalent work experience.

Five (5) years of experience in Program/Technical Project Management leading organizations and managing complex networks preferably with the Department of Defense and specifically with DAF is desired.

Technical Project Management experience, specifically executing change management supporting the installation of infrastructure modernization.

Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation.

Other Requirements:

Information Technology Infrastructure Library (ITIL) Certification,

Secret Clearance with ability to be cleared for additional program access.

Project Management Institute Program Management Professional (PMP) Certification.

BISCI Registered Telecommunications Project Manager (RTPM) Certification a plus.

 

Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: WV 
$108,896 - $145,195 in these states: CO 
$114,082 - $152,109 in these states: DC  TX  VA 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure 

 

Requisition #: 335958

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline
01/06/2025