At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description A Change Implementation Manager will play a key role in ensuring that the project or rollout meets its objectives by increasing employee adoption.

This person will focus on the people side of change brought about by changes in business processes, systems and technology, job roles and organization structures.

The primary responsibility will be creating and implementing strategies and plans that maximize employee adoption and usage, and minimize resistance typically across projects with low to medium change complexity.

Implement the business transformation activities within the structured process framework to support adoption of the changes required by a build or rollout.Support stakeholders to fully adopt the changes brought by the builds and rollouts.Conduct impact analyses, assess people readiness, and identify and manage stakeholders.Create and execute the organizational transformation strategy, including communication, training and engagement activitiesDesign and draft communication collaterals to disseminate changes/updates about the project that will target different stakeholdersProvide input and support to the design and delivery of training programs.Identify and manage anticipated resistanceCollaborate with change partners for communications and training activitiesPartner with the Project Manager in integrating change management activities into project planReport progress of the project to the Governance Officer on a regular basisResponsible for requesting progress, risk and issue information from the stakeholders who are conducting the change project or other initiatives.Mobilize the change networkEnsure that the CM KPIs of the project are clearly defined in support of the Business KPIs, appropriately monitored, and effectively deliveredFacilitate selected training courses on transition management and its related topics for the assigned group. This is applicable for resources who have been identified as participants in the Train-the-Trainer program

REQUIREMENTS

Work Experience: At least 8 years of working experience in organizational change management; Proficient in MS OfficeLevel of Knowledge: Bachelor’s degree from a four-year college or university; IT knowledge is an advantage

​COMPETENCIES

Complex or Transformational CM & Functional

Good understanding of how people go through a change and the change processWith knowledge of and some work experience on change management principles, methodologies and tools including risk and resistance analysis and managementFamiliarity with data analysis for CM KPIsOrganized with a natural inclination for planning strategy and tacticsKnowledgeable on project management approaches, tools, and phases of the project lifecycle

Business & Domain Mastery

Good business & domain mastery and understanding of organizational issues and challengesGood level of results orientationFamiliarity with the different Agile frameworks and how these can be used as input on CM deliverables

Agile Thinking with Leading Change

Flexible and adaptable; able to navigate and facilitate change in an ambiguous situations

Communication

Strong communication skills, both written and verbalExcellent active listening skillsAbility to clearly articulate messages to a variety of audiences

Interpersonal

Must be a team player and able to work collaboratively with and through othersAbility to establish and maintain strong relationships through effective stakeholder relationship management

EQ

Healthy level of emotional intelligence including some knowledge on organizational awareness

Analytical and Strategic Thinking

Good analytical and critical thinking skillsGood problem solving and decision-making skillsFamiliarity with strategic thinking and applies this as needed

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