Primary DetailsTime Type: Full time

Worker Type: Employee

12 Month Fixed Term Contract
Newly created role
Auckland location, hybrid working

The opportunity

This is a unique and high-impact opportunity to shape the future of change management across our New Zealand and Pacific (NZPAC) region. As our first dedicated Change Manager, using our QBE change framework, you’ll embed sound change management across the organisation. We’ve laid a strong foundation through successful delivery of key initiatives, and now we’re ready for the next chapter: one where change isn’t just managed—it’s understood, embraced, and woven into the how we work.

In this newly created 12-month fixed-term role, you will have the opportunity to build something from the ground up, influence at the highest levels, and create lasting impact—this is your chance to lead meaningful change that goes beyond any single project. You’ll also have the opportunity to be the change appointed lead on business projects.

Your new role

As our Change Manager, you’ll be responsible for establishing and embedding change management capability across the NZPAC region, delivering outcomes on key strategic projects and helping our people lead change well.  Your role will include:

Implementing fit-for-purpose change management strategies, frameworks, and toolsDeveloping clear and practical change deliverables e.g., impact assessments, communication and training plans, readiness checklistsWorking across major initiatives to assess change impact, support adoption, and prepare teamsCoaching and equipping senior leaders and teams with change tools and knowledgeEmbedding change thinking into business-as-usual processes to grow internal capabilityEnsuring change-related risks and issues are proactively identified and addressedSupporting agile and waterfall projects, tailoring your approach where neededPromoting a culture of ownership and accountability in how change is led and adopted

This is a hands-on, sole charge role, ideal for someone who’s has previously set up frameworks, experience with influencing stakeholders, and embedding change at an organisational level, not just project by project.

More information and the full job profile can be shared with applicants during the interview process.

Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, 2 interviews (either face to face or online via Teams), and background checks.

About you

We’re looking for a seasoned Change Manager who’s led large-scale organisational change and is comfortable establishing change frameworks from the ground up. You’ll bring:

Proven experience implementing enterprise-level change management strategies, tools, and frameworksStrong communication skills, with a track record of writing effective communications and training plansA background delivering change in complex, multi-year or cross-functional environmentsDemonstrated ability to coach and influence senior leaders, helping them adopt and champion changeThe ability to apply change principles to the change process itself—this role is about teaching others how to lead change, not doing it all yourselfComfort working in a sole charge capacity and driving change capability uplift across an organisation

You’ll be the right fit if you’re strategic, practical, collaborative—and passionate about enabling people to lead change successfully.

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too?

Your career at QBE — let’s make it happen!

www.qbe.com/nz/about-qbe/careers

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balanceOur ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal adviceThe ability to maximise retirement savings through voluntary super contributions and company matchingIncome protection, trauma insurance & Death and Total Permanent Disability insuranceAdditional leave and support through QBE’s Family Domestic Violence First Responder NetworkDiscounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsGold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusionRanked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduatesTop 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)Family First accredited employer since 2021

Apply now!

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at recruitment@qbe.com

Skills:

Change Management, Collaboration Tools, Communication, Conflict Management, Critical Thinking, Customer Service, Delivery Management, Intentional collaboration, Managing performance, Negotiation, Project Delivery, Risk Management, Service Delivery, Stakeholder Management, Waterfall Model

Application Close Date: 28/06/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.