o Change Manager supporting one or more projects; this is an active 'doer' role
o May be dedicated to a large project full-time, or support a small number of related projects, or be engaged in activities such as assessments that lead into change management work
o Perform assessments, including pulling together disparate pieces of a project into a cohesive process and change approach
o Perform basic process work such as leading process evaluations and workshops, creating current and future state process maps, and guiding the team to make process decisions
o Follow our client's change management methodology and produce standard change management deliverables such as change-related assessments, plans, and report-outs, design multiple ways to engage with audiences, and ensure solid feedback loops and metrics to gauge efficacy
o Create communication and/or learning materials of moderate complexity for internal use
o Work in partnership with project manager, sponsor, business owners, subject matter experts, project team members, and external vendors
o Collaborate closely with internal Communications, Guest Experience, Policy & Procedure, and Training teams
o Will regularly keep leadership, sponsors, and PMs apprised of progress, roadblocks, help needed, etc.
o Hybrid remote and on-site in SeaTac, WA; in the office for in-person work typically ~3 days per week
o Travel is not anticipated; if it were needed, it would be mutually agreed in advance and is anticipated to be very light (i.e. zero to a couple of times a year)

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