The Global Sales Support Team assists local Sales teams across the globe in over 30 local entities, as well as all global sales teams, with Sales-related topics, especially in the areas of learning and training, processes, tools, and sales steering. We are a team based in various locations across five countries.
Reporting to the Head of Sales Excellence, the Change Manager will play a crucial role in ensuring the successful adoption and implementation of the target Sales organization, aiming to achieve the best performance of the global and local Sales teams. The Change Manager will oversee the identification, description, and design of best practices, as well as optimal processes that secure the highest efficiency of Sales colleagues and cooperation with all key stakeholders.
In addition to a structured mindset and project management skills, the Change Manager will need strong communication skills and solid expertise in change management and the insurance industry.
What you do
Key responsibilities will include, but are not limited to, the following:
1. Manage organizational, process and solution changes:
Lead the change to ensure the successful implementation and adoption of the target structure. Develop and execute comprehensive change management strategies to ensure Sales colleagues fully understand and embrace these new processes, tools and set-up.
Define target processes and key performance indicators (KPIs) to effectively implement optimized ways of working between global / local and key functions within the organisation.
Utilize strong interpersonal and communication skills to minimize friction and frustration that may arise during the transition to these new work practices.
2. Secure engagement and adoption of the community
Identify key stakeholders and develop tailored engagement plans to address their needs and concerns.
Conduct change impact analyses and readiness assessments of these new sales strategies and technology
Collaborate with key and identified stakeholders to ensure change management activities are integrated into overall sales strategy and project plans.
3. Communication and Understanding by the Community
Design and implement effective communication plans to inform stakeholders about upcoming changes, as well as the benefits and impacts of sales strategies and technology.
Create clear, concise, and targeted messages tailored to different stakeholder groups.
Develop communication materials and utilize various channels to ensure timely and effective dissemination of information.
4. Enablement and Training:
Develop training programs and materials to support the adoption of new sales strategies and technology.
Facilitate training sessions, workshops, and webinars to ensure stakeholders are well-equipped to apply new sales approaches and technology
Provide ongoing support and coaching to users to reinforce learning and address any issues.
6. Evaluation & Impact Analysis:
Establish and track KPIs to measure the effectiveness of change management efforts.
Collect and analyse feedback to identify areas for improvement.
Prepare and present reports to senior management on change management progress and outcomes.
Promote a culture of continuous improvement by incorporating lessons learned from each change phase into future sales initiatives.
What you bring
Minimum of 5 years of experience in change management, with a focus on stakeholder engagement and adoption
Bachelor's degree in Information Technology, Business Administration, Organizational Development, or related field.
Proven track record in Change Management: certification (e.g., Prosci, APMG) is preferred.
Strong expertise in communication skills, with the ability to effectively articulate key ideas
Solid background in the insurance industry and sales
Proven track record of managing successful change initiatives with a focus on user adoption
Experience with large-scale technology rollouts and system implementations.
Experience in building buy-in and commitment of senior leaders
Strong analytical and problem-solving abilities.
Ability to work effectively with diverse teams and stakeholders at all levels.
Proficiency in project management, technology implementation, and Microsoft Office Suite.
Strong leadership and motivational skills.
Resilience and ability to work under pressure.
Strong organizational and time management skills.
What we offer
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
55594 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.