Giza, EGY
14 hours ago
Channel Team Lead, Account management: Last mile programs
Description Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking Team Lead for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan. Internal stakeholders: Program POC DS Manager DS Team Leaders Fleet Supervisor Procurement Payment Team Learning Ambassador Key job responsibilities Key job responsibilities · Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement · Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications · Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. · Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. · Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., A day in the life A day in the life Core Job Fundamentals: Monitoring performance of the program daily Action plan to achieve the program targets Managing ramp ups/scouting Tracking program payment cycle Preparing daily performance summary Basic Qualifications - Experience managing teams - Experience with planning, performance metrics, and process improvement Preferred Qualifications - Experience in logistics - Experience with data analysis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Confirm your E-mail: Send Email