Job Summary: Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As Character Manager, you will manage the entire daily onboard operation of the World Famous Disney Characters including appearances, events, and programs. You will lead a team of performers in compliance with the Character Programs and Development standards to ensure the Character Brand, integrity and use.

You will report to the Assistant Cruise Director

Level: Officer Responsibilities: Provide leadership, coaching, and recognition for all direct reportsProvide feedback, coaching and discipline for all direct reports including, but not limited to mid and end of contract reviewsEnsure the Character Brand, integrity and use with all Character events, activities, photo shoots, and special eventsUphold the 5 keys by focusing on Safety, Courtesy, Show, Inclusion and EfficiencyPartner with Entertainment Leadership Teams Shoreside on brand concerns, height ranges, training, performer schedules and show quality issuesAct as the Shipboard main contact for Character recoveryCommunicate with all departments involved with Character eventsEducate internal departments on Character integrityBuild and communicate Character Ticketing Grids for Bookable EventsMonitor Guest Satisfaction Measurement scores and propose opportunities for improvementPositively motivate teams in a fast-paced and fluid environmentPerform Stage Management responsibilities when necessary including operational decisions in altered performance environments Basic Qualifications: Minimum three to five years leadership experience in Entertainment operations within the last five yearsPrevious Disney Entertainment Operations experience working as a Character Performer, Character Manager or Entertainment Manager within the Disney CompanyUniversity degree or related course work associated with recreation, education, entertainment, or a related field of study desirableExperience leading and motivating a team while organizing and prioritizing the team's goals.Previous performance experience beneficial Additional Information: This is a SHIPBOARD role.

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option

You must:Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vesselBe willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly PlanBe willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their controlIf applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulationsYour Responsibilities:Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)Complete a pre-employment medicalObtain a criminal background checkBring approved work shoes**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.