Here at JPMorgan Chase & Co., we know that people want great value combined with an excellent experience, from a bank they can trust, so, we launched a new digital bank called Chase – to revolutionise mobile banking by creating seamless digital journeys for our customers. 

Our team is at the heart of building this new venture, focused on developing offerings that put the customer at the centre. We have created a new organisation and we are looking for solution-oriented, commercially minded, customer-focused individuals, used to working in an agile environment who want to be a part of building something new from the ground up within a diverse and inclusive team. Your work will have a massive impact, both on us as a company, as well as our clients and our business partners.

As a Strategy Director within Chase UK at JPMorgan, you are the heart of this venture, focused on charting new directions for our UK business, be it in terms of improving our commercial approach, business model, economic performance or putting new propositions in place. You have a curious and analytical mindset, you are commercially savvy and are excited about finding opportunities to improve our business performance. You are able to appropriately balance novel ideas that go against the established patterns with finding practical optimization opportunities. You have a deep understanding of retail banking and the product, commercial, and financial mechanics of the business.. You are solution-oriented, you thrive in collaborative environments, and you are able to take a plan from ideation through alignment building to implementation, with a natural focus on tangible outcomes for the business. 

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

Job Responsibilities:

Support the development and execution of strategy for the Chase UK working in conjunction with the Strategy team focused on the broader Strategy & Growth Office (SGO) organization  Build strategic alliances and work closely with Chase UK Leadership, serving as a liaison between staff, senior leaders and C-level executives Add executive bandwidth, serving as a trusted advisor and business partner to Chase UK leadership Be the go-to person for analyzing ad-hoc strategic requirements, ideas and future initiatives for Chase UK leadership Connect the dots across all the happenings related to Chase in the UK, drive transparency, and foster open and honest dialogue regarding business performance, project updates, and strategic planning Facilitate cross-functional decision making and represent Chase UK where needed Identify industry trends in the evolving financials services industry and surface ideas for new ways of doing business, commercial approaches or product evolution, support engagement with industry participants  Partner across all functional areas to help create market specific strategies and support in monitoring and evaluating the execution and delivery including other strategy efforts within the SGO organization with the SGO Strategy and Partnerships team Build strategic alliances and work closely with Chase UK Leadership, serving as a liaison between staff, senior leaders and C-level executives Ensure relevant members of the Chase UK leadership team are prepared for meetings and interactions with external and internal stakeholders (e.g., staff, senior executives, regulators, investors, journalists, and board members), including drafting compelling written materials and providing sharp data analysis and metrics as necessary. Prepare and help with presentation materials for strategic reviews, cross functional syndication and key projects. Identify and take on responsibility for the successful execution of high priority special projects which are important (and urgent), but not necessarily the responsibility of any one team Where required, design and implement lightweight processes that move the company forward and keep delivery on time, in budget, and high quality

Required Qualifications, Capabilities and Skills

Deep familiarity with retail banking across all areas including business models, product mechanics, customer & commercial strategies and others, ideally in the UK or similar market Extensive experience of solid general management skills – strategy backgrounds from top tier consulting firms, Product, Commercial, BizOps backgrounds, and/or experience having previously run business functions  Strong analytical and conceptual skills, ability to surface opportunities, support with data, and build leadership alignment towards a concrete course of action Strong organizational skills including the ability to juggle multiple deals/opportunities simultaneously Exceptional communication (verbal and written) and interpersonal skills, with the ability to influence and inspire both internal and external stakeholders Ability to build collaborative relationships, adeptly navigate large organizations, and manage key senior stakeholders and functional partners Experience in planning and leading strategic initiatives, with strong programme management skills Entrepreneurial mindset, balancing the scrappiness of a startup with the process orientation of a large company A track record of driving outcomes in environments that require consensus building and influence  Ability to think ahead, and see what’s coming by connecting the dots.  Comfort with ambiguity and driving change