Chief Executive Officer
Community Health Systems
_Northwest Medical Center - Bentonville, accredited by The Joint Commission, is a 128-bed acute care facility offering_ cardiac care (https://www.northwesthealth.com/cardiac-care) _, including open-heart surgery and_ cardiac catheterization (https://www.northwesthealth.com/heart-care-cardiac-catheterization) _. The women's center features maternity care suites with home-like comfort in_ The Family Birth Place (https://www.northwesthealth.com/family-birth-place-at-bentonville.aspx) _, and they were first in the state of Arkansas to introduce the newest_ low-intervention birthing options (https://www.northwesthealth.com/low-intervention-birthing-suites) _, including a suite with a Murphy bed and birthing tub as well as nitrous oxide as a pain relief option._ The Orthopedic and Spine Center (https://www.northwesthealth.com/orthopedic-and-spine-center.aspx) _focuses on joint, muscle and bone injuries. The_ emergency department (https://www.northwesthealth.com/emergency-department) _holds_ Chest Pain Center accreditation (https://www.northwesthealth.com/news-room/northwest-medical-centerbentonville-receives-acc-c-15349.aspx) _and is recognized by the Arkansas Department of Health as an_ Arkansas Stroke Ready Hospital (https://www.northwesthealth.com/news-room/hospitals-in-bentonville-and-springdale-recognized-14266.aspx) _. To learn more about all of the accreditations and awards we've earned, visit the_ awards and accreditations (https://www.northwesthealth.com/bentonville-awards-accreditations.aspx) _page._
_In 2021, the Arkansas Institute for Performance Excellence awarded Northwest Health the highest-level,_ Governor’s Award for Performance Excellence (https://www.northwesthealth.com/news-room/northwest-health-awarded-highestlevel-governors-aw-17133) _. An award focused on continuous quality improvement and not presented every year, only 27 Arkansas organizations have received the highest-level award._
_Northwest Health expanded its network footprint by adding a standalone emergency department location in West Bentonville. The 24/7 emergency department is an extension of services for Northwest Health, operating as a department of Northwest Medical Center - Bentonville._ Learn more here (https://www.northwesthealth.com/west-bentonville-er.aspx) _._
_History_
_Northwest Medical Center – Bentonville has a rich history of service to the community, dating back to 1942. It was through the visions of Andrew Jackson Bates, his wife Ellen and the community leaders of Bentonville that Bates Memorial Hospital became a reality in 1942. The 12-bed hospital at 302 S Main was the first hospital in Benton County and the second in Northwest Arkansas._
_In April 1964, Bates Memorial Hospital opened a new 35-bed hospital located at 602 N Walton Boulevard. On July 1, 1996, the hospital merged with Northwest Medical Center – Springdale, forming Northwest Health._
**Job Summary**
The Chief Executive Officer (CEO) is responsible for providing leadership and oversight of all hospital and/or health system operations. The CEO ensures the success of the hospital through quality enhancement, cost containment, revenue growth, and the development of strong relationships with hospital staff, board members, and community leaders. This role provides strategic direction, financial oversight, and operational leadership to drive efficiency, optimize patient care, and ensure regulatory compliance. The CEO collaborates with corporate leadership, physicians, and key stakeholders to implement policies, improve hospital performance, and support long-term growth initiatives.
**Essential Functions**
+ Oversees hospital operations to ensure high-quality, efficient, and cost-effective patient care while meeting strategic and financial objectives.
+ Develops and implements hospital policies, procedures, and long-term strategic plans in collaboration with system leadership.
+ Provides leadership to hospital managers, directors, and officers to promote engagement, ownership of goals, and participation in decision-making.
+ Ensures compliance with regulatory and accreditation requirements, working closely with the Chief Nursing Officer and other leaders to maintain quality and safety standards.
+ Builds and maintains strong relationships with physicians, taking a leadership role in physician recruitment and retention to support service line growth and patient care.
+ Identifies cost-saving opportunities, working with the Chief Financial Officer and Chief Nursing Officer to eliminate non-value-added expenses while maintaining operational excellence.
+ Represents the hospital at board meetings, medical staff meetings, and community engagements, strengthening relationships with stakeholders and enhancing the hospital’s presence in the community.
+ Participates in monthly operational reviews and system-level meetings to monitor hospital performance and ensure alignment with corporate goals.
+ Monitors changes in healthcare policies, regulations, and market trends to anticipate challenges and develop strategies for financial and operational success.
+ Oversees leadership development programs and mentors emerging healthcare leaders to foster a culture of professional growth and succession planning.
+ Promotes the hospital’s mission and vision, ensuring alignment with community needs and regulatory expectations.
+ Leads initiatives to measure and improve quality, patient satisfaction, and service excellence.
+ Ensures hospital services align with the needs of the community while maintaining high standards of patient care.
+ Collaborates with hospital leadership, including CFOs and CNOs, to develop and execute financial and operational strategies that drive revenue growth and cost management.
+ Works closely with corporate senior leadership, providing updates on hospital performance, financial metrics, and key initiatives.
+ Ensures achievement of short- and long-term financial and operational goals, aligning with corporate and regional objectives.
+ Leads performance improvement initiatives by analyzing operational data and identifying areas for enhancement.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Qualifications**
+ Master's Degree in Hospital Administration, Business Administration, or related field required
+ More than 10 years of progressive leadership experience in healthcare administration required
+ 5-7 years in an executive or senior leadership role required
**Knowledge, Skills and Abilities**
+ Extensive knowledge of hospital operations, healthcare regulations, and financial management principles.
+ Strong strategic planning and leadership skills to drive operational excellence and growth.
+ Ability to collaborate effectively with physicians, healthcare teams, board members, and external stakeholders.
+ Strong financial acumen, including budgeting, revenue cycle management, and cost control strategies.
+ Exceptional communication and interpersonal skills to engage staff, foster teamwork, and build strong partnerships.
+ Experience with performance improvement initiatives and data-driven decision-making to enhance hospital efficiency and patient care.
+ Ability to analyze market trends, anticipate challenges, and develop innovative solutions for organizational success.
+ Knowledge of accreditation standards, compliance requirements, and best practices in hospital administration.
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.
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