Physician Affiliate Group of New York (PAGNY) is adding a Chief of Ambulatory Care to the Ambulatory Care group at NYC Health + Hospitals/Kings County. The Hospital is part of NYC Health + Hospitals. Kings County Hospital operates a world-renowned Level 1 Trauma Center, one of only three in Brooklyn, which serves 2.6 million residents of Brooklyn and Staten Island. 

The hospital maintains a strong academic affiliation with  SUNY Downstate Health Sciences University To maintain its high healthcare delivery standards. 

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.  

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. 

The roles of the Ambulatory Care Chief are:

to oversee and improve the outpatient clinical services; to oversee the operational services, in conjunction with the Ambulatory Care administrative lead; to represent Ambulatory Care facility-wide. 

MAJOR TASKS, DUTIES AND RESPONSIBIILITIES:

1.  Provide leadership to the clinical providers in Ambulatory Care

Set expectations for attendings, house staff, and providers Implement evidence-based care guidelines and best practices Support quality and performance improvement activities (including operational activities such as Access) Participate in the assessment process of providers and clinic chiefs Participate in the recruitment of new faculty and staff

2.  Provide educational and academic leadership

Support clinic-based research and scholarship Mentor clinic chiefs

3.  Oversee improvement initiatives in outpatient services

Support Ambulatory Care Leadership Council initiatives Support Central Office initiatives (e.g. eConsults) Support Managed Care expansion/QARR initiatives Support ambulatory patient experience work Support ambulatory care patient growth and Managed Care enrollment Optimize Population Health, Chronic disease management and Value Based Programming Increase access across all services Enhance quality and outcomes Improve Care Experience to 50th percentile Ensure financial sustainability Increase staff and community engagement Address space utilization in ambulatory care Address patient advocacy and patient rights issues Support and advise on template management Support enforcement of compliance issues Risk management/quality case reviews In Collaboration with the Chief Growth Officer, supervise the Ambulatory Care Administrator and Director of Nursing and participate in annual performance assessments

4.  Participate in meetings

Represent the facility on the NYC Health + Hospitals Ambulatory Care Leadership Council Executive Committee Lead facility ambulatory care triad leadership meetings, Ambulatory Care Clinical Service Line meeting Population Health and Chronic disease management PCMH, ACO Hospital-wide committees (e.g. Cabinet, Drugs and Formulary committee, etc.) Finance

 

5.  Oversee performance metrics

Depression A1c < 8 Blood pressure control Unplanned admissions for patients with multiple chronic conditions 7-day follow-up after hospitalization for mental illness CG-CAHPS HPV vaccination Breast cancer screening Colorectal cancer screening VBP, HF, CRG, HCC Risk, External Utilization and Enrollments Performance Financial closure of ambulatory visits MyChart enrollment

6.  Participate in facility-wide activities

Quality improvement and patient safety Regulatory surveys and reviews Joint commission preparation QAPI Board Report preparation Disaster preparedness