Job Title: Chief Security Officer
Location: Nashville – Gulch Hub or Remote - USA

Job Summary

The Chief Security Officer (CSO) develops and leads the organization's Security Program, covering vulnerability & exposure management, information security monitoring, incident response, forensic investigations, penetration testing, and security metrics.

The CSO ensures compliance with state, federal, and global laws, overseeing incident tracking, risk management, and security governance. The role requires a strategic, business-focused leader who can build strong partnerships across the organization while ensuring security improvements align with company objectives.

Key ResponsibilitiesDevelop and implement a comprehensive security strategy, policies, and governance framework.Ensure compliance with industry, regulatory, and contractual security requirements across all products and jurisdictions.Collaborate with Engineering and IT teams to integrate security into development and operations.Balance security risk management with cost-effective decision-making to support business priorities.Lead risk assessments, vulnerability management, and security operations to minimize threats.Partner with business teams to resolve critical security risks while managing projects that improve security processes, governance, and technology.Accountable for delivering security and process improvements company-wide, ensuring measurable progress in risk reduction.Work with underwriters, auditors, and risk assessors to align security strategies with compliance and business needs.Present security risks, strategies, and updates to Board members and executive leadership, ensuring alignment with business objectives.Build a global security team, fostering maturity across key security programs.Promote security awareness and training across the workforce, driving cultural change.Oversee business continuity, disaster recovery, and access control policies.Lead the acquisition, implementation, and maintenance of global security infrastructure.QualificationsBachelor’s degree in Information Security, Information Systems, or a related field (Master’s preferred).15+ years in information security, with 10+ years leading security teams (8+ years in a global company in a regulated industry).Key CompetenciesStrong leadership presence with the ability to influence stakeholders at all levels.Excellent communication skills, fostering collaboration across business, IT, and engineering teams.Strategic thinker with a balanced approach to security, operations, and cost management.Proven experience leading risk assessments, compliance audits, and working with underwriters and auditors.Board-level communication experience, presenting security strategies and risk updates.Deep expertise in cloud security (AWS, SaaS security models) and enterprise risk managementExpertise in managing security for Physical stores, warehouses is very desirableAbout Asurion

With over 300M paying customers worldwide, Asurion is the largest consumer Tech Care company globally. We partner with major brands to deliver Tech Care solutions, including protection, repair, trade-in, and expert support across all consumer technologies.